My sisters computer has a major problem. When it starts the dell screen comes on, than it immediately switches to a black screen that says "ntl driver missing, press ctrl + alt + del to restart." However restarting the computer has not solved the problem and windows won't even go into safe mode. After searching for the problem on the internet I found out the only way to take care of this problem is to reinstall windows on the machine. However, my sister has tons of pictures saved on her computer that she could not bare to lose and my biggest problem is that it will delete her files. So I was wondering if there is anyway to reinstall windows while keeping her files? Those are the only things she wants to keep, she has backups of all her programs so losing those shouldn't be a big deal.