To solve the equation cos(z) = 2, it is essential to recognize that the cosine function does not reach values greater than 1 for real numbers, indicating a complex solution. The discussion suggests using the complex expression of cosine, which is cos(z) = (e^(iz) + e^(-iz))/2, to approach the problem. This logarithmic approach involves manipulating the equation to isolate z in terms of exponential functions. Participants emphasize the necessity of understanding complex numbers to find valid solutions. Ultimately, the equation leads to complex values for z that satisfy the original condition.