Troubleshooting Can't Load New Avatar

  • Thread starter Thread starter Redbelly98
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AI Thread Summary
Users are experiencing issues uploading new avatars, receiving an "Unable to save image" error despite meeting size requirements. The problem has persisted for about two weeks, affecting both new and existing members. Some users report being unable to revert to their old avatars after deletion. It has been confirmed that even gold members are facing the same upload restrictions. The discussion concludes with a resolution, indicating that the upload issue has been fixed.
Redbelly98
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Just tried loading a new avatar from my computer hard drive, but I can't.

Here is the avatar, just a standard gif file that meets all size requirements (75x75, 19.5 kB max):

RedbellyAvatar_Evo-cropped.gif


The error message I get is "Unable to save image"
 
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Its 65x65 pixels now. I tried loading it and got the same message.
 
I have been unable to upload a new avatar for about two weeks now. I ended up choosing one of them made available on that page. Would rather have Tweetie though.
 
Kurdt said:
Its 65x65 pixels now. I tried loading it and got the same message.

Yes, my avatar was within that limit too (59x65).
 
Just to follow up on this problem. Here are 2 questions:

New PF Contributors: are you able to upload an avatar?

Admins: is it known what is or might be causing the problem? (Even if it isn't known how to fix it...)
 
I continue to try and am still unable to as well. I can't get my old one back up. Can only use the ones offered.
 
[PLAIN]http://www.myemoticons.com/emoticon-critic/funny/images/backflip.gifGreg[/URL] is back from vacation, welcome back Greg!

Oh, hey Greg, don't know if you were aware of this avatar problem or not.
 
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Thank you, I'm not happy with this temp avatar. I can't do much here on PF being a certified moron, but I like to play with my profile.
 
Redbelly98 said:
[PLAIN]http://www.myemoticons.com/emoticon-critic/funny/images/backflip.gifGreg[/URL] is back from vacation, welcome back Greg!

Oh, hey Greg, don't know if you were aware of this avatar problem or not.
Yes. I can't wait to see the Evo bird come to life.
 
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  • #10
I tried to upload my old avatar [after deleting it] but it didn't work, I've tried to upload another 50x50 avatar, but I get the same error message:confused:
 
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  • #11
drizzle said:
I tried to upload my old avatar [after deleting it] but it didn't work, I've tried to upload another 50x50 avatar, but I get the same error message:confused:

You need to be a gold member to use an avatar.
 
  • #12
cristo said:
You need to be a gold member to use an avatar.

but I did upload an image [profile picture] once I signed up, I then delete it and try to upload another one but I couldn't.
 
  • #13
cristo said:
You need to be a gold member to use an avatar.

No, even gold members cannot upload a new avatar.
 
  • #14
Ya same problem here. I get "unable to upload avatar" if I upload from my comp, and if I try to link one on the web, I get "unable to write temporary file".
 
  • #16
Thanks Greg!
 

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