Troubleshooting Network Connection Issues on a New XP Computer

[DaveC426913]

Is there any way you could take it back?

The window for that closed.

Not that it's awfully overpriced, but it's not the optimal computer you could buy with $200. I would argue under the premise of false advertising.

Not really. I got just what I expected. :-)

EDIT: Actually, it's not the optimal, assuming you're in the US. If you did manage to get your money back, and wanted to buy a computer from a US company and have it shipped out of the US(if you can even do that), it would be very expensive. I don't know how non-US companies price their PCs, so there is a possibility they may also have good deals.

I'm in Canada.


I'm still trying to find the video and network drivers. Every time I go looking I end up on a website that wants to install a driver "wizard" of some sort.

 

[MATLABdude]

It doesn't look like anybody has asked this yet, but what is the make of your HP? For instance, HP Pavilion n700. There should be a sticker on the back, or on the box / documentation that has this somewhere. From there, you can look up the specs and figure out what exactly is in your PC.

 

[DaveC426913]

It doesn't look like anybody has asked this yet, but what is the make of your HP? For instance, HP Pavilion n700. There should be a sticker on the back, or on the box / documentation that has this somewhere. From there, you can look up the specs and figure out what exactly is in your PC.

It's de-branded. It won't have any HP markings.

This is the system: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01925534&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

 

[DaveC426913]

This is REalTek's response:

RTL8201N is a PHYceiver which is a driverless hardware device. Software / Driver are relative to Network controller ( MAC ) which is integrated into chipset in such case mostly. Please contact your mother board maker or chipset manufacturer to obtain proper driver support.




Will someone puhLEEZE tell me how I can get drivers for this network adapter!

HP won't support it because it's debranded. They don't support any but their own systems.

Their website will not let you do anything without picking an HP model, and even at that, they don't allow email support except with warranty.

 

[Greg Bernhardt]

Looking around the web it seems to be a vista device. no xp drivers. but maybe this will work
http://www.biostar.com.tw/upload/Driver/LAN/Realtek/PCI_E/2KXP/setup.exe

 

[DaveC426913]

Looking around the web it seems to be a vista device. no xp drivers. but maybe this will work
http://www.biostar.com.tw/upload/Driver/LAN/Realtek/PCI_E/2KXP/setup.exe

*What* is a Vista device? The adapter? The box is running XP Pro.

I wanted to read up a little on the link you gave me, but the link is directly to the download; I can't find anything about it. Well, fingers-crossed I guess...


[ UPDATE ] Nope. Self-extracting exe opens, introduces itself, and then simply vanishes.

What is this world coming to?? In my day, when a software app ran into trouble, it would TELL YOU SO. This one did the equivalent of excusing itself to powder its nose - and then climbing out the restroom window.

 

[Greg Bernhardt]

*What* is a Vista device? The adapter? The box is running XP Pro.

It appears the device was not meant to be run on XP. There are no XP drivers. Did you buy it direct from the company?

 

[DaveC426913]

I contacted Realtek, who sent me to the manufacturer, who doesn't support it. So I asked Realtek again, and they pointed me here:
http://www.driverkingdom.com/a/asus-m2n68-la-drivers-1099/

So I'll try that.

My concern is that it's a "Driver Detective" which, to my thinking, means it's going to detect what it needs and then try to download it from a non-existent network connection.

 

[DaveC426913]

Realtek, the maker of the network adapter does not support it, but they pointed me to Nvidia, who provide the drivers for both the network adapter and the video card.

In a quick chat conference, I got the drivers for both and they are now installed and running. I am so happy with Nvidia.

They did warn me that this video chipset would probably not make for the best gaming experience, but that's not unexpected. I ran the system through http://www.systemrequiremantslab.com/ and I am astonished to say it passed!

Still, I may go out and buy a card anyway. Looks like I can pick up a geForce 9500 for about $70.

 

[JaredJames]

Still, I may go out and buy a card anyway. Looks like I can pick up a geForce 9500 for about $70.

That's what I've got.

It's not the best, it's on the low end of the high end chart so far as graphics cards go:

http://www.videocardbenchmark.net/video_lookup.php?cpu=GeForce+9500+GT

It does everything I need it to, including HD video and dual monitor setup.

I've also used it to play a number of games, including some new ones which it managed up to medium on the settings for graphics.

 

[DaveC426913]

Cool chart. But I don't find the 6150 on there at all.

 

[JaredJames]

Go to the page before it and there's a search function that let's you scroll through a list of all cards.

Those ones are only the high end ones.

 

[rcgldr]

Realtek, the maker of the network adapter does not support it, but they pointed me to Nvidia, who provide the drivers for both the network adapter and the video card. In a quick chat conference, I got the drivers for both and they are now installed and running. I am so happy with Nvidia.

Glad you got the problem solved. The issue with OEM parts is that it's part of a marketing scheme where they choose not to support the parts, and sell them for cheaper prices. In this case, those parts happened to be also used on an Nvidia board, so you found drivers.