Troubleshooting Network Connection Issues on a New XP Computer

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Discussion Overview

The discussion revolves around troubleshooting network connection issues on a new computer running Windows XP. Participants explore potential causes for the system not detecting the network hardware, including hardware installation, driver availability, and the possibility of faulty components.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Exploratory

Main Points Raised

  • One participant notes that the system does not detect any hardware and questions whether the network cable might be faulty or if software installation is necessary.
  • Another participant suggests that no software should be needed for a wired connection and recommends connecting directly to the cable modem.
  • Concerns are raised about whether the onboard network adapter is installed properly, with a suggestion to check the device manager for issues.
  • It is proposed that the drivers for the network adapter may not be installed, particularly if the computer is newer than XP.
  • A participant mentions the need to check for network adapters in device manager and suggests using command line tools to check IP settings.
  • One participant reports that their network is down, indicating a possible broader issue related to the new computer.
  • Questions arise about how to install drivers for the onboard network adapter, especially without clear identification of the hardware.
  • Discussion includes the identification of the motherboard and the potential need for specific drivers from the manufacturer.
  • Participants discuss the possibility of the computer having an integrated GPU and whether it can be high-end despite the absence of a dedicated graphics card.
  • Some participants assert that integrated graphics are rarely powerful and express skepticism about the computer's capabilities based on its specifications.
  • Clarifications are made regarding the identification of components, including a fax modem being mistaken for a network card, and the need to find another Ethernet socket on the motherboard.
  • There is mention of the difficulty in finding drivers for OEM parts and the suggestion to consider purchasing a standard Ethernet adapter if necessary.

Areas of Agreement / Disagreement

Participants express a range of views on the issues at hand, with no clear consensus on the root cause of the network connection problem or the capabilities of the computer's hardware. Multiple competing perspectives on the necessity and availability of drivers, as well as the nature of the graphics capabilities, remain unresolved.

Contextual Notes

Participants note limitations in identifying hardware components and drivers due to the OEM nature of the parts. There is uncertainty regarding the compatibility of the hardware with Windows XP and the availability of necessary drivers.

  • #31
TylerH said:
Is there any way you could take it back?
The window for that closed.

TylerH said:
Not that it's awfully overpriced, but it's not the optimal computer you could buy with $200. I would argue under the premise of false advertising.
Not really. I got just what I expected. :-)

TylerH said:
EDIT: Actually, it's not the optimal, assuming you're in the US. If you did manage to get your money back, and wanted to buy a computer from a US company and have it shipped out of the US(if you can even do that), it would be very expensive. I don't know how non-US companies price their PCs, so there is a possibility they may also have good deals.
I'm in Canada.


I'm still trying to find the video and network drivers. Every time I go looking I end up on a website that wants to install a driver "wizard" of some sort.
 
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  • #32
It doesn't look like anybody has asked this yet, but what is the make of your HP? For instance, HP Pavilion n700. There should be a sticker on the back, or on the box / documentation that has this somewhere. From there, you can look up the specs and figure out what exactly is in your PC.
 
  • #33
MATLABdude said:
It doesn't look like anybody has asked this yet, but what is the make of your HP? For instance, HP Pavilion n700. There should be a sticker on the back, or on the box / documentation that has this somewhere. From there, you can look up the specs and figure out what exactly is in your PC.

It's de-branded. It won't have any HP markings.

This is the system: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01925534&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
 
  • #34
This is REalTek's response:

RTL8201N is a PHYceiver which is a driverless hardware device. Software / Driver are relative to Network controller ( MAC ) which is integrated into chipset in such case mostly. Please contact your mother board maker or chipset manufacturer to obtain proper driver support.




Will someone puhLEEZE tell me how I can get drivers for this network adapter!

HP won't support it because it's debranded. They don't support any but their own systems.

Their website will not let you do anything without picking an HP model, and even at that, they don't allow email support except with warranty.
 
  • #35
Looking around the web it seems to be a vista device. no xp drivers. but maybe this will work
http://www.biostar.com.tw/upload/Driver/LAN/Realtek/PCI_E/2KXP/setup.exe
 
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  • #36
Greg Bernhardt said:
Looking around the web it seems to be a vista device. no xp drivers. but maybe this will work
http://www.biostar.com.tw/upload/Driver/LAN/Realtek/PCI_E/2KXP/setup.exe

*What* is a Vista device? The adapter? The box is running XP Pro.

I wanted to read up a little on the link you gave me, but the link is directly to the download; I can't find anything about it. Well, fingers-crossed I guess...


[ UPDATE ] Nope. Self-extracting exe opens, introduces itself, and then simply vanishes.

What is this world coming to?? In my day, when a software app ran into trouble, it would TELL YOU SO. This one did the equivalent of excusing itself to powder its nose - and then climbing out the restroom window.
 
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  • #37
DaveC426913 said:
*What* is a Vista device? The adapter? The box is running XP Pro.

It appears the device was not meant to be run on XP. There are no XP drivers. Did you buy it direct from the company?
 
  • #38
I contacted Realtek, who sent me to the manufacturer, who doesn't support it. So I asked Realtek again, and they pointed me here:
http://www.driverkingdom.com/a/asus-m2n68-la-drivers-1099/

So I'll try that.

My concern is that it's a "Driver Detective" which, to my thinking, means it's going to detect what it needs and then try to download it from a non-existent network connection.
 
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  • #39
Realtek, the maker of the network adapter does not support it, but they pointed me to Nvidia, who provide the drivers for both the network adapter and the video card.

In a quick chat conference, I got the drivers for both and they are now installed and running. I am so happy with Nvidia.

They did warn me that this video chipset would probably not make for the best gaming experience, but that's not unexpected. I ran the system through http://www.systemrequiremantslab.com/ and I am astonished to say it passed!

Still, I may go out and buy a card anyway. Looks like I can pick up a geForce 9500 for about $70.
 
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  • #40
DaveC426913 said:
Still, I may go out and buy a card anyway. Looks like I can pick up a geForce 9500 for about $70.

That's what I've got.

It's not the best, it's on the low end of the high end chart so far as graphics cards go:

http://www.videocardbenchmark.net/video_lookup.php?cpu=GeForce+9500+GT

It does everything I need it to, including HD video and dual monitor setup.

I've also used it to play a number of games, including some new ones which it managed up to medium on the settings for graphics.
 
  • #41
Cool chart. But I don't find the 6150 on there at all.
 
  • #42
Go to the page before it and there's a search function that let's you scroll through a list of all cards.

Those ones are only the high end ones.
 
  • #43
DaveC426913 said:
Realtek, the maker of the network adapter does not support it, but they pointed me to Nvidia, who provide the drivers for both the network adapter and the video card. In a quick chat conference, I got the drivers for both and they are now installed and running. I am so happy with Nvidia.
Glad you got the problem solved. The issue with OEM parts is that it's part of a marketing scheme where they choose not to support the parts, and sell them for cheaper prices. In this case, those parts happened to be also used on an Nvidia board, so you found drivers.
 

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