What could be causing Youtube videos to not play on a Dell Windows 10 machine?

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SUMMARY

YouTube videos failing to play on a Dell Windows 10 machine using the Edge browser can be attributed to several factors, including browser compatibility and potential driver issues. Users have reported encountering the error message "An error occurred. Please try again later." while streaming. Recommendations include switching to alternative browsers such as Google Chrome or Mozilla Firefox, and clearing cache and cookies specifically for YouTube. Additionally, ensuring a stable internet connection is crucial for optimal video playback.

PREREQUISITES
  • Understanding of browser functionalities, specifically Microsoft Edge, Google Chrome, and Mozilla Firefox.
  • Knowledge of how to clear cache and cookies in web browsers.
  • Familiarity with internet connectivity issues and their impact on streaming services.
  • Basic awareness of driver updates related to video playback on Windows 10.
NEXT STEPS
  • Research how to clear cache and cookies in Google Chrome and Mozilla Firefox.
  • Learn about updating video drivers on Windows 10.
  • Investigate network troubleshooting techniques for improving internet connectivity.
  • Explore browser compatibility issues with streaming services like YouTube.
USEFUL FOR

This discussion is beneficial for Windows 10 users experiencing playback issues on YouTube, web developers troubleshooting browser compatibility, and anyone looking to optimize their streaming experience across different browsers.

sandy stone
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TL;DR
What should I update?
I have a Dell Windows 10 machine new in January. Lately when trying to watch any YouTube video on the Edge browser I get the (particularly unhelpful) message "An error occurred. Please try again later." with a video ID number. I'm sure my internet connection is fast enough - I can watch videos on my Android tablet via the household wifi. I assume I need to update a driver, or maybe switch browsers (I have this suspicion in the back of my mind that Google is trying to force me to use Chrome), but I'm not even sure which driver is responsible for displaying the videos. Any ideas?
 
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sandy stone said:
I have this suspicion in the back of my mind that Google is trying to force me to use Chrome
Try Mozilla if you think so. But Chrome is better than Mozilla (in my opinion), and of course, both are far better than MS Edge (or IE).

Also try clearing all cache and cookies for Youtube.
 
sandy stone said:
"An error occurred. Please try again later." with a video ID number.
I've seen that error, both on my iPad and on my TV. I think tt is caused by a slow or intermittent Internet connection. I don't think it depends on the browser.
 
Thanks, I'll try all suggestions in order of complexity.
 

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