Windows 7 internet connectivity

  • Thread starter Chronos
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  • #1
Chronos
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As much as I hate to admit it, I am stumped. I recently installed windows 7 [64 bit] and cannot connect to the internet. Fortunately, I was just bright enough to install it on a second hard drive and have dual boot option [XP]. It appears modem related, but, I have not found any drivers that solve the problem. I have a Westell 6100 modem and Verizon DSL, if that is helpful. Any help would be appreciated [I need more than 3 gigs memory for some of the tasks I have in mind].
 

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  • #2
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Your problem isn't going to be with your modem, its not part of your computer. Whats the make and model of your LAN/WLAN card?
 
  • #3
Chronos
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On MB, NVIDIA nForce Networking Controller. Make and model not apparent. Board is ASUS P5N-D.
 
  • #4
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As much as I hate to admit it, I am stumped. I recently installed windows 7 [64 bit] and cannot connect to the internet. Fortunately, I was just bright enough to install it on a second hard drive and have dual boot option [XP]. It appears modem related, but, I have not found any drivers that solve the problem. I have a Westell 6100 modem and Verizon DSL, if that is helpful. Any help would be appreciated [I need more than 3 gigs memory for some of the tasks I have in mind].

Just to make sure, are you using the inline filter between the modem and phone jack?
 
  • #5
Chronos
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No filter between modem and phone jack. As noted, I have a dual boot setup [XP 32 bit and Windows 7 64 bit]. The problem only exists when I boot using Windows 7.
 
  • #6
Dembadon
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No filter between modem and phone jack. As noted, I have a dual boot setup [XP 32 bit and Windows 7 64 bit]. The problem only exists when I boot using Windows 7.

Are the drivers for your NIC installed? Go to Start > Control Panel > Device Manager. See picture below. You can check BIOS for the model of your NIC as well.

DMcapture.png


If the drivers are not installed, you'll need to obtain the 64 bit version of your NIC's drivers from NVIDIA. Seeing as how your connection works on your 32 bit OS, I am guessing that this is a 64 bit driver problem, not Windows 7. NVIDIA may just not have 64 bit drivers available for your particular card yet.
 
  • #7
Chronos
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Installed latest NIC driver from Nvidia. It is a more recent driver than the one installed by Win7, but, problem persists. Contacted Verizon and wasted half an hour performing stupid human tricks [apparently translated from sanskrit] before being disconnected. I repeatedly mentioned I could connect with XP, but, not Win7. He seemd unconvinced or oblivious to this fact. I have a Linksys router configured to act as a hub. I doubt that is relevant, but anything is possible.
 
  • #8
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I have a Linksys router configured to act as a hub. I doubt that is relevant, but anything is possible.

That's the problem. Win7 must be able to go through that router in order to connect to the internet. Win XP was already set-up for that, but not your Win7. You will need to do this manually then all will be fine.

EDIT: I've dealt with this before, and one way to test this is to bypass the router.
Make sense? Let me know.
 

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