Windows freezing up for anybody else?

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    Freezing Windows
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SUMMARY

The forum discussion centers on frequent system freezes and a black screen issue experienced by users of Windows 7. A key resolution identified is setting Windows Update to "Never Check for Updates," which immediately alleviated the freezing problem. Users also noted potential conflicts arising from running multiple antivirus programs, specifically Security Essentials and Avast, which can lead to system instability. Additionally, hardware issues, such as faulty video cables or monitors, were discussed as possible causes of the black screen after startup or sleep.

PREREQUISITES
  • Understanding of Windows 7 operating system functionality
  • Familiarity with Windows Control Panel settings
  • Basic knowledge of antivirus software and its impact on system performance
  • Awareness of hardware components, particularly monitors and video cards
NEXT STEPS
  • Investigate the impact of disabling Windows Update on system performance
  • Research the effects of running multiple antivirus programs simultaneously
  • Learn about troubleshooting black screen issues in Windows 7
  • Explore methods for optimizing system performance on older hardware
USEFUL FOR

This discussion is beneficial for desktop users experiencing system freezes, IT professionals troubleshooting Windows 7 issues, and anyone looking to optimize their system's performance by managing software and hardware interactions effectively.

  • #61
jim hardy said:
nothing running but Firefox on PF.?
It's showing you have plenty of spare RAM for running just Firefox.
No need to add more RAM unless you are planning to run other apps as well.
 
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  • #62
Yep. I'm a bit surprised by the physical amount of memory of 2 GiB - low as it is - but it doesn't appear to be a problem based on the graphs and numbers you've shown. :)
 
  • #63
Use the resource monitor if you want to see what happens with limited memory, you'll be getting page faults constantly.
Firefox running on my machine without surfing to anywhere uses 256 megabytes of memory.
Windows will always try and keep as much memory free as possible for performance reasons, and it pages virtually everything in a limited memory setup.
 
  • #64
Thanks folks - with esrv and conhost running multiple copies all memory was used up .
This machine is several years old now. i think i got it Summer of 2010 and 2G seemed a lot back then.

So it looks as if uninstalling Intel Update whatever it was cured part of my problem
and a few more memory sticks should help

who knows - might even let Windows check for updates again, or do you think not ?

I made sure Remote Registry Access is disabled. Am getting paranoid .

Thanks again , you have been tremendous help.

I'll try to get some memory sticks tomorrrow.
"My rig's a little old, but that don't mean she's slow." Dave Dudley
 
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  • #65
Idyit said:
Use the resource monitor if you want to see what happens with limited memory, you'll be getting page faults constantly.

Much of it is Greek to me
have an Acrobat document open at the moment as you see
upload_2017-10-26_22-1-59.png
Seriously guys, THANKS .

old jim
 

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  • #66
No worries, and yes updates are worthy all the vulnerabilities that are patched on a regular basis makes it very worthwhile.
It's the hard fault graph that's of interest, you'll find on low memory systems it goes through the roof everytime you try to do something, and that means memory swapping to the hdd so the OS can do something.
 
  • #67
Idyit said:
that means memory swapping to the hdd so the OS can do something.

I created a virtual memory space 4G i think, on the second hard drive D in addition to the smaller one on C.
That was on premise it might lessen latency during seeks-- when one drive is busy OS can use the other?

Seemed to help for a while.

Running well right now. Will see what tomorrow brings.
 
  • #68
Yes that is the optimal setup, but at the end of the day more memory is the best answer.
 
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  • #69
jim hardy said:
see what tomorrow brings.
Light entertainment.
 
  • #70
esrv.exe is a Sony thing. Complain to them if it is causing problems. Conhost.exe should rarely run so if it is constantly running you have a problem with some other software doing something wrong.

Amongst the problems that Microsoft has I don't believe that either of these things are their fault.

Conhost.exe on constantly would indicate some software misbehaving. Whether it is malware or just common crap software is not certain. What was the last thing you installed?

BoB
 
  • #71
jim hardy said:
when one drive is busy OS can use the other?
Nah, when the primary Page File is full it overflows to the second one.

As an adjunct to Task Manager, you might try Process Explorer. It reports much more info on the processes. Though Task Manager is better for other than the processes.
https://www.google.com/search?source=&q=process+explorer
 
  • #72
Tom.G said:
Nah, when the primary Page File is full it overflows to the second one.

One would hope that the OS would share the load between all allocated swap devices. Do common ones actually just overflow like you say?

BoB
 
  • #73
Nah, when the primary Page File is full it overflows to the second one.

I don't think this is true anymore, From what I've heard post 2008 windows will use the pagefile on the drive with the least IO.

I swap on a single SSD these days, so I can't verify but you can use perfmon to monitor the individual pagefiles and find out for yourself.
 
  • #74
rbelli1 said:
One would hope that the OS would share the load between all allocated swap devices. Do common ones actually just overflow like you say?
AFAIK, yes. I was 95% sure that I ran across it in MS documentation I have but couldn't find. Then I spent the last 1.5 hours looking for it online and could only find some dodgy, conflicting, references to Win2000; but some entries were only 2 yrs. old. One said to make multiple Page Files in different subdirectories on the same disk, another don't put them on the same disk, a third said put them on disks connected to different controllers so if one is busy the next controller can be used. All on the MS site. Not much help.

XP info is getting hard to obtain. Even some MS pages will flash the content then immediately replace it with a message "This Content Is Not Available."

Arrgh!
 
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  • #75
jim hardy said:
Much of it is Greek to me
Yeah, me too... mine's a lot different than yours though ?

Resource Moitor.JPG


So is my Task Manager... after this latest update, it shows the GPUs.
Windows 10 -- Version 1709.

Task Manager.JPG


Lol...
"I'm taking little white pills, and my eyes are open wide..." Dave Dudley
 

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  • #76
rbelli1 said:
esrv.exe is a Sony thing. Complain to them if it is causing problems. Conhost.exe should rarely run so if it is constantly running you have a problem with some other software doing something wrong.

Amongst the problems that Microsoft has I don't believe that either of these things are their fault.

Conhost.exe on constantly would indicate some software misbehaving. Whether it is malware or just common crap software is not certain. What was the last thing you installed?

Intel's Driver Update Server seems to be that troublemaker. Found an entry at Microsoft support that said to uninstall it would fix an ESRV error, but i wasn't getting that error..
So i uninstalled it anyway (after letting it fix a compatibility issue it claimed to have found) , immediately the ESRV and CONHOSTS disappeared from Task Manager.

Machine runs a LOT better since.

So i think it's an INTEL thing - i have nothing SONY except a TV and dvd player. Hmmm dvd player is connected to router by ethernet so as to get Netflix...

Next step is increase memory.
Today I Learned that Resource Monitor's "Hard Fault" isn't memory errors it's accesses to virtual memory on disk, swapping overlays i guess...
Wow - more memory should really reduce disk seeks i wonder how the drives lasted this long !

Thanks Guys - you are increasing my vocabulary exponentially.

old jim
 
  • #77
Laptop is back home now with afresh install of Windows 7.

Here's what 2 more G of ram does

upload_2017-10-27_16-29-8.png


sigh now have to fix touchpad driver to disable tapping and a few other things...
 

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  • #78
Seeing the scrollbar as it is suggests to me that you still have way too many processes running.
I have Windows 7 as well, but I have way less - and I have both Firefox and Chrome running.
Either way, I'm not surprised if 2 GiB more memory over 2 GiB will improve your user experience (I have 8 GiB myself privately and 16 GiB at my job - and at my job I need it).
 
  • #79
Actually, your dialog looks more primitive than I'd expect from Windows 7.
How did you get that dialog?
If I use Ctrl+Alt+Delete to bring up the task manager I get:
https://www.dropbox.com/s/951d296c9llnbvx/taskmanager.png
(Tried to insert it as an image, but that doesn't seem to work anymore - not sure why.)
 
  • #80
I like Serena said:
Actually, your dialog looks more primitive than I'd expect from Windows 7.
How did you get that dialog?

Control-Alt-Delete then 'start task manager'
gives this , i selected it part screen so it wouldn't get shrunk unduly when posted here
TaskMgrApps.jpg


them selecting 'processes' gives this horrendously long list of heaven knows what
TaskMgrProcesses.jpg
'Services' gives this equally chaotic pile
TaskmgrServices.jpg


'Performance' yields this
TaskmgrPerformance.jpg


and 'resource monitor' brings up the one you asked about
taskmgrResourceMon.jpg
.

Any of them can be expanded to full screen
Being not a software guy
I just assume Windows is thousands of programs running interleaved
and the miracle is NOT that it can execute for a few hours at a time but that it can execute once.old jim
 

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  • #81
Ah okay.
It looks as if you're using some kind of 'retro' theme, which doesn't really matter.
Your list of processes looks okay after all.
And it looks like you made a good choice to increase the memory to 4 GiB.
 
  • #82
jim hardy said:
I just assume Windows is thousands of programs running interleaved
and the miracle is NOT that it can execute for a few hours at a time but that it can execute once.

Don't ask how sausage is made unless you have a strong stomache.

BoB
 
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  • #83
rbelli1 said:
Don't ask how sausage or laws are[/color] is made unless you have a strong stomache.
 
  • #84
Jim, I've noticed you have a lot of computer problems nobody else has. Have you thought of scrapping everything and starting from scratch? It's a lot of work, but you seem to be spending a lot of time dealing with things not working. This may be the most efficient in the long run.
 
  • #85
Vanadium 50 said:
Jim, I've noticed you have a lot of computer problems nobody else has.
Largely my own ignorance i think. I lack the interest in Windows to learn it thoroughly.
Vanadium 50 said:
Have you thought of scrapping everything and starting from scratch? It's a lot of work, but you seem to be spending a lot of time dealing with things not working. This may be the most efficient in the long run.

It's been software issues. The one hardware failure I've had was easy to fix just a broken power pin on motherboard.
Buying a new system i think would be a temporary fix just until its software too gets terminal update poisoning.

I do intend to put together a Linux system - doing that i'll hopefully learn my way around its operating system so won't be so helpless.

More memory will i think get a couple more years out if this desktop.

But getting around to things is a problem for me . Fear of being bored causes me to stack up projects.
And i was raised in the "waste not want not' era . Everywhere i look is some interesting machine i have rescued 'to fix up. '
to wit: engines for son's boat project
motors2Resized_cropped.jpg

Detroit Diesels for 30 cents a pound - who could pass that up ?
and a wound rotor 3 phase induction motor (it was 7 cents a pound)
and a classic 3 cylinder Johnson outboard
and a Porsche engine in there someplace

'Tis a fine madness though.
To get focused on the computer I will have to take an evening course at local CC i think.

Seriously,
Thanks folks for all the help you gave. I really appreciate it and have benefited greatly.
PF is a quality place and I'm honored to be among you .

old jim
 

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  • #86
jim hardy said:
"waste not want not' era
...except for the bank account and storage space. :smile:

(I have the same tendency but have learned a bit of restraint...thanks to the wifes 'encouragement.')
 
  • #87
jim hardy said:
It's been software issues. The one hardware failure I've had was easy to fix just a broken power pin on motherboard.
Buying a new system i think would be a temporary fix just until its software too gets terminal update poisoning.
You don't have to buy new hardware. You can just reformat the drive and do a clean install of the OS. This should clean up whatever software problems that have accumulated in the machine.

I have seen many people complaining of sick computers over the years. It's common to blame the manufacturer or blame windows or blame whatever. But often the issue is that the user (sorry jim) did not perform proper maintenance and upkeep of the machine. Computers, like any other machine, need proper care to continue to function normally.

I think the issues you are having mostly stem from allowing software to install a lot of add-ons that are bogging down your system. For some reason, it has become popular among software companies to create software which tries to install other trial software. You will notice this as you click through the software's install program that it may say something like "would you also like to install name of some crappy trialware goes here". Always say no to this during install and keep an eye on what is running in the background. If you see a program running and you don't know what it is, look it up to make sure its not important and if its not, then get rid of it.
 
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  • #88
NFuller said:
For some reason, it has become popular among software companies to create software which tries to install other trial software.
I DETEST those presumptuous marketeering tactics.
Advertising industry is the bane of Western Civilization. Exposing children to continual lies warps their value system. We're seeing the societal effects now as second generation of 'Raised by TV' kids move into their power years.
----------------- End Rant---------------------------------------------

I understand that Systems folks always blame the user and users always blame the operating system. It's human nature to mistrust whatever is unfamiliar to us..

Actually I'm real careful to NOT let stuff install. If that's a requirement of some page I'm looking at i just close the window and forego it.
when something sneaks in i uninstall it.
and i run frequent virus scans.
Here's what's on this machine (hmmm id forgot about the time i tried djvu, it'll be uninstalled in a few minutes)
upload_2017-10-28_8-52-47.png


Windows Ten DID sneak in and self install one night but i was able to make it go back to this 7 I'm running now..

Getting Windows 7 back on the laptop was a good investigative step.
Comparing its performance with 4G of memory to this desktop's with 2G makes clear the effect of that extra RAM.
I can see on Resource Monitor the difference in disk traffic just loading PF pages .

I think my current troubles were from :
1. a corrupted Intel display driver that, to fix, required downloading and installing another Intel program with a bug that caused my ESRV issue.
Uninstalling that one cured ESRV and freed up about a half-G of memory, which on this machine is 25%.
2. Not enough memory. Some recent Windows update makes it need more memory than i have. Since fixing ESRV issue It limps along running on a restore point from before that update ,
when my local shop opens Monday and i get more RAM i'll perhaps let Windows update again...
Will see if i have enough slots for 8G.

It's running much better now than when i started this thread - and I've learned a lot.

HEARTFELT THANKS TO ALL WHO HAVE HELPED !

PS i do have a Windows 7 disk , might try that clean install.
It's terribly intimidating to contemplate .Do you get awarded 'wings' for achieving that ?

old jim
 

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  • #89
jim hardy said:
It's terribly intimidating to contemplate .Do you get awarded 'wings' for achieving that ?
Unfortunately no, just the satisfaction that you managed to do it without bricking your computer:smile:. Rebuilding the OS is always a pain, but sometimes various software and settings just get so messed up that you need to start over.
jim hardy said:
Comparing its performance with 4G of memory to this desktop's with 2G makes clear the effect of that extra RAM.
Oh, I didn't realize you only had 2GB of RAM. Windows 7 generally requires a minimum of 4GB to run smoothly and Windows 10 needs a little more. So if you are going to buy more RAM, I think it would be helpful.
 
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  • #90
jim hardy said:
This machine is several years old now. i think i got it Summer of 2010 and 2G seemed a lot back then.
Which makes it a bit over 7 years old. That's a long time for a laptop computer. If it were me I would be thinking of getting a new computer sometime in the not-too-distant future. My desktop computer is about 4 years old, and I'm thinking of getting a new one, not because I'm having any problems with the present one, but to keep up with the state of the art in CPU features, especially 512-bit AVX registers.
 

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