phone has no dial tone DSL WORKS OK??

Danger

Anttech

I use that trick every day when configuring a PBX especially Vectors in a call center.. :-) give them a couple of rings, then an annoucment then a couple more rings then hold music then annoucment then into the loop of hell for 30 mins untill the "next available rep is available" muuhaaaa... pure torture..

Moonbear

You're one of THOSE people? If I knew that before, I'd have never voted for you as guru. I get those stupid 30 minutes of menus, and I've always been sure it's just to give me something to do while I'm sitting on hold for someone who can actually answer my question (I'd prefer just getting hold music for 30 min so I can just turn on the speaker phone and do something else instead of pushing menu buttons while waiting).

That's funny that you get a recording of the rings. I don't think my company does that...I just get silence for a bit until a connection is made. It never bothered me. Though, I'm not sure what goes on once a connection is made. When I've called myself to check if a phone is working, etc., I know the rings are not synchronized very well. I think my mom's phone company must give her recorded rings though. She complains my voice mail takes forever to pick up...5 or 6 rings. I have it set to pick up on 4 rings, and I know if I'm sitting here watching the caller ID saying it's Mom, it only rings 4 times before it transfers to voice mail (how did I ever live so long without caller ID? I even gave Mom her own ring so I know not to hurry over to the phone. ).

As for Ray's problem, if disconnecting everything doesn't work, then it's in the lines (I've made the mistake before, after a power failure, when reconnecting my modem in the dark, of plugging the phone line into the ethernet port on the computer...the phones don't work when you do that...and of course I then assumed it was that the phones were out due to the storm that had knocked the power out . Fortunately I realized it before the phone company came out and I had to pay them for a service call.) That's why I suggested unplugging everything, because silly things like that can make it seem like the phone line isn't working, when it's just some goofy thing with the equipment on the phone line.

Anttech

muuhhaaaa :-) Be nice to me or ill put lots of menus up there lol

ray b

FIXED
bad wire in the local area box a block away
DSL only needs one wire
phone needs two wires

Evo

Thanks Ray, I've not run across that one.

Averagesupernova

That's what they told you?

Evo

I think what he means is that both wires need to be working for both the DSL and voice to work.

Anttech

DSL and phones in simplex mode are 2 wire, you can have VoIP setup with 4 wire

turbo

Nope. If both wires in that twisted pair were not good, your DSL would not work. What is likely is that the connecttion that supplies ring voltage to one of those wires was broken, so your phone never rang. If you called your house line using your cell phone and heard some ring tones on the cell, you would have been able to pick up the wired phone in your house and made the connection.

ray b

NO TRYED THAT , called fron the cell phone while in the room with the nonworking phone
no ring no connection and the cell phone keep ringing after answering the
phone
lineman said DSL will work on a single line/wire but the phone needs two
but claimed the DSL would be slower on one line
before this mess I thought if the phone went out the DSL would die to thats why I started this thread

Averagesupernova

The OP says he didn't have dial tone. It's not likely he would have picked up the phone and heard himself on his cell. I think they just gave him an answer to satisfy him. Where I live they run fiber optics to a box that is several miles away from the main switch in order for DSL to work for those that are more than several miles away from the main switch. The fiber is for the DSL. I suspect the POTS line (Plain Old Telephone Service) is still the old twisted pair coming from the main switch. Might be wrong, but it could explain the OP's failure.

I picked up the phone one day and noticed that it wouldn't dial. Older push button phone. They are polarity sensitive. I knew all I had to do was reverse the wires in my network interface but I wanted to tell off the phone company anyway. So I put the notice in and told them to have the line tech call me at work. When I got the call I told him about it and he said he was surprised that there were any phones out there like that yet. He acknowledged messing with my pair and switched it back. My point here is that the phone company is certainly not above making mistakes. And THAT could be a reason why they fed him a line. I truly don't believe that DSL needs only one wire to work. You can't even run a cheap phone cord for more than a few feet and have decent DSL service. It needs to stay a true twisted pair. Having one wire disconnected even with an alternate return path would be a seriously unbalanced transmission line and the loss would attenuate the signal severely by the time the signal actually got to your modem.

turbo

Your DSL connection would not have worked if you did not have continuity and a good clean path on BOTH halves of the twisted copper pair. Also, the DSL connection might not have worked at all, had your tel-co have introduced a bridge tap that effectively introduced more distance between your home and the switch. They lied to you.

Evo

You guys are aware that you can have two pots lines and two adsl connections over a single pair now?

I'm not sure what the phone tech was trying to explain, I'm still trying to figure it out, I'd never heard that.

Anttech

Really? in half duplex? I thought you needed RX and TX for full duplex...

Evo

Tonight I will attach the paper on it, it's on my home computer.

Anttech

sounds interesting, please do...