Fix Computer Issues: Troubleshooting Tips

[En_lizard]

recently my computer turns on automatically when the phone rings! so i think the problem is occurred by modem, so what should i do?
and i have to restart it 2 or 3 times when i want to turn it off? and the speed of the computer's become very slow? allthough i had installed a antivirus(norton)?

 

[berkeman]

1) Go into your PC's Control Panel menu for your modem or fax software, and turn off auto-answer.

2) Definitely update your anti-virus software -- Slower computer speed is typical of a recent virus that is a real pain to remove (speaking as a parent of a couple of young teens who are not as careful as they should be when on the net with our home computers...)

 

[En_lizard]

thank you!