lets see now, isn't the laplacian the differential operator that vanishes on harmonic functions? if so, wouldn't that say it is the one that governs steady state heat flow? and characterizes the real and imaginary parts of holomorphic functions?
harmonic forms on the other hand are very sueful in discussing cohomology. the de rham theorem says that every cohomology class on a compact oriented? diff manifold can be represented by a smooth differential form, but there is no uniqueness.
by imposing a metric and hence defining a laplacian, one can define harmonic foirms and thewn there is a unique harminic representative for each cohomology class.
e.g. on an elliptic curve, formed as a quotient of the complex numbers by a lattice, one has the natural harmonic basis dz and "dzbar".