Investigating a faulty earthing in our house

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The house is experiencing a significant earthing issue, with a potential difference of 50-60 VAC between neutral and earth, which should ideally be below 2 VAC. Measurements indicate that while earthing appears fine at the main circuit board, problems likely exist in the wiring between the house and the board. A three-pin socket in a common area shows a concerning 40.6 VAC between live and earth, suggesting a potential fault. The discussion highlights the possibility of an open earth or a faulty appliance causing leakage current, necessitating a professional electrician's intervention. The urgency to restore proper earthing is emphasized to prevent safety hazards from electrical shocks.
  • #51
Baluncore said:
If it was a half volt drop, would it change the analysis?
Only if loaded/unloaded is repeatable.
 
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  • #52
Wrichik Basu said:
... after some appliances were giving electric shocks...
Other than the immersion heater, can you list the appliances giving shocks.
And do they shock you if the immersion heater is unplugged?
 
  • #53
Baluncore said:
When Earth and Neutral are connected by the cold filament of 384 ohms, the voltage RISES from 29.84 V to 30.12 V. That is an increase of 0.28 volt.
Averagesupernova said:
Hmmm. I at first read this the opposite. But that does indicate a weak neutral. Unless @Wrichik Basu accidentally reported the readings to us reversed. I'd like a verification there.
The readings were fluctuating somewhat. But is 0.28 V really something you should be worried about? It may be a measurement error.
OmCheeto said:
Other than the immersion heater, can you list the appliances giving shocks.
And do they shock you if the immersion heater is unplugged?
My laptop is giving a tingling sensation. The metal parts of the refrigerator body are sometimes giving a tingling sensation. All other appliances are basically plastic or fibre glass body. I started investigating from the bathroom outlet, but later found that all outlets have this PD.

The immersion heater is giving shock independent of whether it is switched on or not. It simply has to be plugged in to the outlet, and you will start getting the shock.



My question, at this juncture, is, is it normal to have a > 28 V PD b/w earth and neutral at all times? When live-neutral measures 236 V, live-earth measures 182 V. Is this even normal?

You know what? I wouldn't be surprised if the electrician, at the end of the day, says, "That's very normal, I have seen it in other houses too."
 
  • #54
Wrichik Basu said:
My question, at this juncture, is, is it normal to have a > 28 V PD b/w earth and neutral at all times? When live-neutral measures 236 V, live-earth measures 182 V. Is this even normal?
It is not normal. It is dangerous.

Too much talk and not enough tests.
Measure the voltage drop across the fuse in the neutral line.

Somewhere nearby, the neutral will be earthed at a pole or a distribution transformer. Look for a bare copper wire running down a power pole. Can you find that place, or are the lines so unregulated that you cannot tell what has been done?
 
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  • #55
Baluncore said:
Measure the voltage drop across the fuse in the neutral line.
It's negligible, ##\approx 0.003~\mathrm{VAC}.##
Baluncore said:
Somewhere nearby, the neutral will be earthed at a pole or a distribution transformer. Look for a bare copper wire running down a power pole. Can you find that place, or are the lines so unregulated that you cannot tell what has been done?
The wires pass under the ground, and they come up only at the local transformer and the houses. Other than, they are not visible anywhere, so I cannot visually see the link between the neutral and earth lines.

The PD between the neutral fuse (point D) and the earth lines (point E) is around ## 1.27~\mathrm{VAC}## (measured it today again).

Also wanted to mention one fact: if I connect the 15 W incandescent bulb b/w live and earth in our house, it does not glow at all. It's not faulty because it glows fine when connected normally between live and neutral, but does not glow when connected b/w live and earth or earth and neutral.

The 0.5 W LED bulb, however, glows when connected b/w live and earth, but with diminished brightness.
 
  • #56
Here are some more pictures of the region near our main fuse box (F1). Thought it might help illustrate the region more.



The wires as they enter our fuse box (F1).


The innards of the fuse box.

The PD between the joint on the side of the fuse box (where our green earthing wire joins with the second red wire) and the neutral is ##\approx 1.2~\mathrm{VAC}.##
 
  • #57
DaveE said:
Yes, but how do you really know that either they were correct or that nothing has changed? You (someone) needs to verify what's really there first.
The diagram I posted in the OP should be correct because, as I had noted, there are the electricity meters between the company fuse (A-C) and the fuses for each house (F1-6). I had omitted these meters for the sake of simplicity. Changing anything below and including the meter is illegal, and that is managed by the company only. We, as citizens, have the right to change things above the meter, i.e. from F1 and above that.
 
  • #58
Wrichik Basu said:
Also wanted to mention one fact: if I connect the 15 W incandescent bulb b/w live and earth in our house, it does not glow at all. It's not faulty because it glows fine when connected normally between live and neutral, but does not glow when connected b/w live and earth or earth and neutral.
By earth, you mean the PE line, right?

At this point it is just an assumption that PE is (still) properly connected.
Could you please make the measurement I requested from #43?
Be sure that during the measurement your computer is connected and working.
 
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  • #59
Rive said:
By earth, you mean the PE line, right?
What does PE mean? (Sorry, not accustomed to this acronym.) I meant the earth in the 3-pin outlet.
 
  • #60
Wrichik Basu said:
What does PE mean? (Sorry, not accustomed to this acronym.) I meant the earth in the 3-pin outlet.
That line is called 'Protective Earth' (PE for short). From the story so far I'm assuming that it's supposed to be connected to Earth at a specific point (and: to Neutral too), but that's only if the system is up to Code.

Since the system is clearly not up to any Code, to call it 'Earth' requires confirmation first.
 
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  • #61
Rive said:
That line is called 'Protective Earth' (PE for short). From the story so far I'm assuming that it's supposed to be connected to Earth at a specific point (and: to Neutral too), but that's only if the system is up to Code.

Since the system is clearly not up to any Code, to call it 'Earth' requires confirmation first.
OK, so I took data at two different points, one in the kitchen and one in the washroom.

In the kitchen, the PD between the earth pin in the 3-pin outlet and the water tap was ##\approx 2.1~\mathrm{VAC}## while in the washroom, it was ##\approx 1.3~\mathrm{VAC}.## Note that these taps aren't directly touching the ground; they come down from the overhead reservoir.

For record, the neutral-earth PD at the time of measurement was ##\approx 14~\mathrm{VAC}.## Yes, previously I had been stating the value to be 28 VAC but it seems that the value deceases at night and again increases in the morning. I have noted this for two consecutive days. Edit: I was wrong. It later rose to ##31~\mathrm{VAC}.##

Also, does the fact that the incandescent bulb doesn't glow when connected b/w live and earth have any significance?
 
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  • #62
Wrichik Basu said:
Note that these taps aren't directly touching the ground; they come down from the overhead reservoir.
Then this measurement was a dead end. Sorry.

The point would be to check the voltage on the PE line against some 'real' ground: against some metal pipes what comes up directly from ... ground.

If the PE line is properly connected, then no voltage is expected. If it is 'floating' then there will be some voltage due those EMI filters I mentioned somewhere before: but those EMI filters won't allow much current to flow, so the voltage would disappear when a bulb is connected.

For this measurement if the bulb lights up then the the whole network is dangerous and you should run and remove the fuses immediately, because not only the PE floating, but some faulty appliance actually feeding current to it - making the whole 'protection' of the network deadly.

Wrichik Basu said:
Also, does the fact that the incandescent bulb doesn't glow when connected b/w live and earth have any significance?
That experiment might also indicate a floating PE, but when executed with an actually floating PE, this experiment may create a life threatening danger through bringing PE (and all connected device chassis across the network) to line voltage.
 
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  • #63
Rive said:
The point would be to check the voltage on the PE line against some 'real' ground: against some metal pipes what comes up directly from ... ground.
Unfortunately, I haven't got any such pipes inside my house. Such pipes are available in the basement, near the main fuse board. But there, I have already checked that the PD b/w neutral and earth connections is ##\le 2~\mathrm{VAC}.##
Rive said:
For this measurement if the bulb lights up then the the whole network is dangerous and you should run and remove the fuses immediately, because not only the PE floating, but some faulty appliance actually feeding current to it - making the whole 'protection' of the network deadly.
As I said, the ##15~\mathrm{W}## incandescent bulb doesn't light up, but the ##0.5~\mathrm{W}## LED bulb does. Probably if I can get hold of an incandescent bulb which is of very low rating, then that will light up.
 
  • #64
Wrichik Basu said:
...

Also, does the fact that the incandescent bulb doesn't glow when connected b/w live and earth have any significance?
I would say definitely yes.

Wrichik Basu said:
My laptop is giving a tingling sensation.
...
This is interesting, as I experience the same thing when I simultaneously operate my two metal cased MacBook laptops. One of them is less than a year old, and I seriously doubt there is an electrical problem with the other one. I may get out my O-Scope and see what's up with that.

And although I can't recreate it with my appliances, I remember that my mother's 1960's era stove and refrigerator gave the most entertaining 'tingle' when you touched them both at once, but not individually.

How old is your refrigerator?
 
  • #65
OmCheeto said:
How old is your refrigerator?
Brand new, bought a few months back. It doesn't always give the tingle as most of its body is made of non-conductive material, but sporadically, it does if I touch its back.
 
  • #66
Wrichik Basu said:
I have already checked that the PD b/w neutral and earth connections ...
Please specify: did you check neutral to PE or neutral to ground?
Also, how sure you are that the PE in the basement is the same (=well connected) than the PE you have up?
 
  • #67
Rive said:
Please specify: did you check neutral to PE or neutral to ground?
Neutral to PE. If you refer to the diagram in the OP, point D to E.
Rive said:
Also, how sure you are that the PE in the basement is the same than the PE you have up?
Exactly. The PE wires in the basement give a potential difference of ##\le 2~\mathrm{VAC}## when measured against neutral (which is acceptable), but the ones inside our house have a different and much higher value. I believe something is messed up/snapped in the wiring between the basement and our house, and that is what the electrician has to find.
 
  • #68
Wrichik Basu said:
but does not glow when connected b/w live and earth
The neutral should be hard wired to the earth circuit somewhere. Enough to light a 15 W bulb. Or do I not understand British electricity? Comments please.
 
  • #69
hutchphd said:
The neutral should be hard wired to the earth circuit somewhere. Enough to light a 15 W bulb. Or do I not understand British electricity? Comments please.
According to wiki, Indian "Earthing is to be done with two separate connections."
My house here in the states has two separate connections.

Wrichik, what is your plumbing made of? Mine is a mixture of iron and plastic, with a copper jumper installed where a plastic piece fixed a broken '2nd earth section' iron pipe, many decades ago.
 
  • #70
OmCheeto said:
According to wiki, Indian "Earthing is to be done with two separate connections.
That's something interesting you found. So we do have some guidelines. That will be useful in the future.
OmCheeto said:
Wrichik, what is your plumbing made of?
Mainly metal pipes, but some joints have been replaced with plastic counterparts.
 
  • #71
Wrichik Basu said:
In our house, the potential difference (PD) between neutral and earth is 50−60 VAC, which should normally be <2 VAC if earth is properly connected.
Going back to your original post, I'd like to point out that "should normally be <2 VAC" is not necessarily true. I did a search of this thread and the keywords 'ghost' and 'phantom' are missing, so I'm guessing no one has mentioned this yet. Rather than blather an explanation, I'll simply quote a source I found;

"Due to the high impedance of measuring instruments, a voltage reading may be detected on open conductors where there is no hard electrical connection to a voltage source. Conductors that are installed in close proximity to one another, and are capacitively coupled to each other, can cause this a.c. voltage reading. Such a reading could be 2 or 3 volts, or it may be as high as the voltage on the adjacent conductors. This is what is referred to as a “phantom” voltage." (ref)
bolding mine​

In other words, your 50-60 VAC is perfectly normal, as long as it's a phantom or ghost voltage.
This is of course what some have been prompting you to check for, without actually calling it by it's names.

This is not to say nothing is wrong. I'm pretty sure the ground wires in your house are not actually grounded. Or at least the one you tested with the incandescent lamp isn't.
 
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  • #72
OmCheeto said:
This is of course what some have been prompting you to check for, without actually calling it by it's names.
Yes.
That is why we use a filament lamp as a load when measuring a voltage. A filament lamp will not be damaged if you connect it across the full supply. Using a lamp when troubleshooting often eliminates the need to measure voltage. An LED lamp is NOT a substitute for a metal filament.
 
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  • #73
OmCheeto said:
I did a search of this thread and the keywords 'ghost' and 'phantom' are missing, so I'm guessing no one has mentioned this yet.
See post #42.
Edit:.
This is of course what some have been prompting you to check for, without actually calling it by it's names.
Missed that part when I first read your post. My apologies.
 
  • #74
Let's leave the water pipe out of this. We know there is little to no voltage between the neutral and earth close to the source. Voltage develops for some reason in the house. Only cause can be an open or partially open conductor. If the house had absolutely no plumbing the same problem could develope and it would still have to be troubleshot. The solution would not be to install plumbing and then take measurements.
 
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  • #75
OmCheeto said:
Going back to your original post, I'd like to point out that "should normally be <2 VAC" is not necessarily true. I did a search of this thread and the keywords 'ghost' and 'phantom' are missing, so I'm guessing no one has mentioned this yet. Rather than blather an explanation, I'll simply quote a source I found;

"Due to the high impedance of measuring instruments, a voltage reading may be detected on open conductors where there is no hard electrical connection to a voltage source. Conductors that are installed in close proximity to one another, and are capacitively coupled to each other, can cause this a.c. voltage reading. Such a reading could be 2 or 3 volts, or it may be as high as the voltage on the adjacent conductors. This is what is referred to as a “phantom” voltage." (ref)
bolding mine​

In other words, your 50-60 VAC is perfectly normal, as long as it's a phantom or ghost voltage.
If I consider, for the sake of the argument, that the potential appearing on the PE is a phantom voltage, I guess that establishes that the PE is actually not grounded, because the phantom voltage can only occur in open circuits, as per your source.
 
  • #76
Baluncore said:
Yes.
That is why we use a filament lamp as a load when measuring a voltage. A filament lamp will not be damaged if you connect it across the full supply. Using a lamp when troubleshooting often eliminates the need to measure voltage. An LED lamp is NOT a substitute for a metal filament.
OK, so I took readings across the 15 W filament lamp one more time, just to confirm the readings. Note that the bulb glows normally when connected between live and neutral.

Connected the lamp across neutral and PE.

PD immediately before connecting: ##29.58~\mathrm{V}.##
PD when connected:##0.108~\mathrm{V}.## (The lamp didn't glow.)
PD immediately after disconnecting: ##29.56~\mathrm{V}.##
 
  • #77
Wrichik Basu said:
If I consider, for the sake of the argument, that the potential appearing on the PE is a phantom voltage, I guess that establishes that the PE is actually not grounded, because the phantom voltage can only occur in open circuits, as per your source.
If the PE was open circuit, then the PE-N voltage would have fallen significantly when the filament lamp was connected across the meter.
So I think it is neutral current through resistance that is causing part of the problem.

If you could run a wire back to the missing PE-N junction, you could measure the voltage at your house, (with filament globe in parallel) and so determine if it was N or PE that was resistive.

Instead, you might connect an electric water heater to the power outlet and see how much drop you get in the mains voltage. That will allow you to compute the resistance of the A-N circuit return.
 
  • #78
Wrichik Basu said:
PD when connected: 0.108 V (The lamp didn't glow.)
The filament lamp exorcised the ghost voltage.
Your PE is open circuit. Get it fixed for your own protection.
 
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  • #79
OP’s house appears to have TT (Fr. terre-terre) earthing, specifically pipe earthing. There is no N-E link except at the company transformer.

It’s common for N to float a volt or two above E, if current is being drawn. This is the case at the service head, but at the OP’s house, the voltage has risen to dangerous levels.

This rogue N-E voltage sags when loaded with a bulb, but is enough to cause tingling shocks. This suggests a poor connection somewhere in the E wire from house to service head. There may also be some earth leakage from a number of faulty appliances.

Hopefully, the electrician will trace the bad connection, or simply run a new E wire to OP’s house.
Edit: Ideally, he should check earth leakage (Megger L+N to E, or clamp L+N while running) on suspect appliances too.
 
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  • #80
An electrician will be visiting today. Let's see how things turn out.
 
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  • #81
Final update

The electricians confirmed our hypothesis that the PE line was not grounded. They opened up all the junction boxes, from our house to the main fuse board downstairs, and found that extremely low quality, thin and single core wire had been used for earthing. This same quality wire was used for earthing for both the low current outlets, as well as the high current ##(11~\mathrm{A})## outlet. A few pictures of the wire when they took it out:



Note that it was already snapped when they removed it. Also notice the condition of the insulation.

So, we went to our local trusted electric supply store and bought good quality ##1.5~\mathrm{mm}^2## wire, as recommended by the electricians. A comparison of the old and new wires can be seen below:

20221122_134857-2.png

The previous wire was completely replaced, from our house to the main fuse board, with the new wire. Thereafter, I checked the PD between neutral and PE with my multimeter; it was around ##0.3~\mathrm{V}## in all outlets.

The electricians also showed that the earthing wires inside our house are made of that same low-quality wire. We will be changing them in the coming days.

Once again, PF has helped me a lot in diagnosing the problem. Also learnt a lot in the process. Thanks to everyone who participated in helping me out, especially @Baluncore, @Averagesupernova, @Lnewqban, @Rive, @hutchphd, and @OmCheeto for your precious time and input. Also, a massive salute to the moderation team, without whom the site would not have been functioning as it is today.
 
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  • #82
I've seen some terrible wirings already, but that's more or less the worst so far :nb)

Ps.: PE corroding away - happens. PE not present - there was such wiring standard here 'once upon a time'. Everything with Al wires, with slowly degrading connections - well, it was common once.
But this is ~ about intentionally providing false security which seems to work but melts away by the first trouble - evil :eek:
 
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  • #83
Rive said:
I've seen some terrible wirings already, but that's more or less the worst so far :nb)
...
But this is ~ about intentionally providing false security which seems to work but melts away by the first trouble - evil :eek:
(Abridged by me)[/size]
Yeah, it is kind-of evil, frankly. While changing the wires, we found that only our house had that kind of low quality wires for earthing. There are possible reasons for that, but I'll not make the thread off-topic, except stating that the builder had opted for a nasty and criminal way to save money.
 
  • #84
Rive said:
I've seen some terrible wirings already, but that's more or less the worst so far
I was fixing up a house in Maine which had been built in the early 50's. I found some newer Aluminum wiring at an outlet box and discovered that some fool had twisted solid Al onto 12 gauge copper Romex, covered it with "friction tape" and left that connection unsheathed in the wall cavity. There was no corrosion at the junction (ergo the house was still standing!), but I looked at every wire in the house immediately thereafter. caveat emptor
 
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