Air traffic control is a highly demanding job which requires high levels of responsibility with inherent stress due to its nature and the complexity of tasks involved. Just like the flight crews who work in an intensive, stressful environment,
air traffic controllers are considered the aviation professionals who face very high levels of stress.
Sources of Stress in ATM
The most common sources of stress reported by air traffic controllers are connected with both operational aspects and internal organisational structures.
Sources of stress related to the
operational aspects (list not intended to be comprehensive):
- Peaks of traffic load
- Time deficit
- Operational procedures (often limited and need to be adapted)
- Limitation and reliability of equipment
- Abnormal/Emergency Situations
Sources of stress related to
organisational aspects (not comprehensive):
- Shift schedules (night work in particular)
- Management
- Role conflicts
- Unfavourable working conditions