Complaint Messages not completely displayed

  • Thread starter Thread starter RJ Emery
  • Start date Start date
AI Thread Summary
Messages are not fully displayed, with only the first paragraph visible, prompting users to seek solutions. Attempts to resolve the issue by using different browsers have been unsuccessful, and users are encouraged to provide screenshots to illustrate the problem. One participant suggests that the issue may be related to the user's system rather than the website itself. Instructions for attaching screenshots are provided to help demonstrate the issue. The discussion centers on finding a resolution to ensure full message visibility.
RJ Emery
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I have found that messages are not being fully displayed. Only the first paragraph or so is shown. I have tried using different browsers, and I have searched unsuccessfully for an option that might be controlling this behavior. I do wish to see the full message, not just the top part.

What can be done to correct this behavior?
 
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Can you give us a screenshot showing this effect? As far as I can tell messages are displayed correctly on all browsers and all computers I have access to.
 
Not a behavior I have seen or even heard about. RJ, tell us more about it. I would look towards your system as the culprit as opposed to anything to do with the site, so let's see if we can figure it out.
 
How could I attach a screen shot to demonstrate the condition I am seeing?
 
RJ Emery said:
How could I attach a screen shot to demonstrate the condition I am seeing?

During the message creation look below the editor for "manage attachments".
 
1] When you see the problem on your screen, press the PRT SCRN button. This will capture it to the clipboard.
2] Open some picture editor of your choice and PASTE from the clipboard. Save the pic.
3] Now, compose your message and add the attachment.
 

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