Mouse won't click to open files

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A user is experiencing issues with their laptop running Windows 7 Pro, where they cannot open files and folders with a left mouse click, requiring frequent restarts to regain functionality. Despite running a complete virus scan with Norton 360 and diagnostics that indicate no hardware issues, the problem persists, leading to speculation about potential software conflicts. Attempts to perform a system restore to an earlier date have been limited, and the user reports that the computer remains fast for other tasks, suggesting a specific software issue rather than a general performance decline. The discussion includes suggestions to check for background processes and run disk checks, with the user considering contacting Lenovo for further assistance. The situation remains unresolved, with the user seeking additional advice on restoring the system and troubleshooting the clicking issue.
  • #121
The nice thing about the Flash "Ask To Activate" setting is that it is page-specific. Only the page(s) that you activate it for will run Flash. This way you don't have multiple pages all running flash and chewing up system resources (unless you turned it on for those pages). You can tell it to remember your choice for a website but I'm not sure how to change it once you do. Since I set this on my laptop, the fan hasn't gone into overdrive once. Now I love seeing the "Do you want to activate flash" notification at the top of the pages when I go to sites like Yahoo that are the worst offenders with Flash ads. In your dreams Yahoo. :woot:
 
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  • #122
Thanks Borg

It is a lot faster. Now I'll see whether it still crash or not.

How do you do it on Internet Explorer and Chrome. They have the same issue, just not as often and not as bad.

What is Adobe Flash use for? What do I miss...other than commercial?

Thanks
 
  • #123
yungman said:
Thanks Borg

It is a lot faster. Now I'll see whether it still crash or not.

How do you do it on Internet Explorer and Chrome. They have the same issue, just not as often and not as bad.

What is Adobe Flash use for? What do I miss...other than commercial?

Thanks
Glad to help with that. YouTube and some videos use flash but you can always turn it on selectively. Other than that, it seems to be an open sewer for advertisements.
 
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  • #124
Thanks Borg
The computer is still running, I am crossing my fingers this it the problem. I have not heard the fan for a while, it's nice and quiet.

Why is Adobe Flash player so bad, this is not the only computer having problem, every single computer I have is like this ( not the explorer crash), the flash always crash. What wrong with that, don't they know and try to fix it?
 
  • #125
I think that if you stuck to 1 browser that flash would have fewer issues. I can't prove that of course. Flash has issues regardless, is resource hungary, is used by ads, etc as Borg has said.

Do you use adBlock? You should consider it.
 
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  • #126
What is adBlock? I don't have pop up that I can remember. Norton seems to do a good job on that.

the computer is still running great. You think the Flash might be the cause of all my problem? The computer has not run so smooth since I disable the Flash. But my other computers never have the explorer.exe issue. could it be the others all have large size hard disk ( my two older one with hard disk are all much larger than 128G).

Thanks
 
  • #127
Do you use the same multiple browser methodology on all of your machines? Same OS? Could be as simple as different video cards.

RE: AdBlock
Go to firefox->Tools->Add-Ons -> get Add ons

Search for Adblock plus and install it. Bingo - no more ads. It will blow your mind how much faster mainstream pages will load.

IE and Chrome have the same or similar add-ons
 
  • #128
Thanks for the reply. One of my old computer was Win7, the other one I am using is Win8. Yes, the Firefox is always like this, always get very slow. When I keep clicking on the screen, it will have a message of the Adobe Flash Player has crashed, and ask me whether I want to stop the script. If I stop the script, the computer will get a lot faster. then eventually repeat again.

Thanks
 
  • #130
It should look like the red icon on the right. I've opened the drop down in this screen grab...

upload_2015-10-28_14-25-29.png
 
  • #131
You really do want to use AdBlock Plus. Most "advanced" users have it. It really does speed up most mainstream websites because the ads don't need to load. (as you can see, several have already piped into assist)
You may have a few small issues with some sites, but it is easy to configure. And, it actually makes your computer safer. Compromised ad servers are one way hackers will root your machine (and virus protection will not always catch it). By blocking ads, you block their access path. A compromised ad server can root your machine while it is unattended. You don't have to click anything (has happened to me).
 
  • #132
Hi

My computer experience unintended shutdown twice since I stop the Flash. I copied the message after the restart:Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 00000000040E0000
BCP4: FFFFFA801A062010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102815-7768-01.dmp
C:\Users\Bo\AppData\Local\Temp\WER-11200-0.sysdata.xml

I don't understand a thing about this. does this mean anything?

Thanks
 
  • #133
How did you stop flash? If you terminated it in task manager, that could be the cause. Terminating in task manager can have unintended consequences. It is not something you want to be doing regularly.

If you only used normal browser settings to disable or limit flash, then I have no idea what is going on.
I have no idea what the bluescreen information means or how to interpret it.
 
  • #134
I followed Borg's suggestion in changing the browser setting, it really helps, It ask me whether I want to start the Flash only. Just the two blue screen now.

Thanks
 
  • #135
yungman said:
Hi

My computer experience unintended shutdown twice since I stop the Flash. I copied the message after the restart:
[...]
I don't understand a thing about this. does this mean anything?

Thanks
That means you are still using Windows 7 SP1, and you have a memory crash which is caused by either hardware or software failure to function properly.
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 00000000040E0000
BCP4: FFFFFA801A062010
These are bug check codes (BCCode) and its 4 parameters (BCPx) designed for programmers and MS software analysts to reference.
C2 value of BCCode references a bad pool caller, that means your code is making a bad request to a kernel function.
Please note that I don't conclude this is caused solely by your Flash that is being turned off unexpectedly and it being having a bug itself, maybe you are likely having a bad, out-dated driver or that is a malfunctioning one and your software fails to communicate with it properly, which also causes the issue in question.
So take a look at this to fix it yourself first.
 
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  • #136
Thanks Silicon Waffle, I did a lot of hardware test already. I will look through and see what I missed.
 
  • #137
Hi

The computer did it again after two days. It is an improvement. I just got notice that the Flash in Chrome crashed and then I notice the computer acted up again. How do I disable the Flash in Chrome and IE? I am very happy with the Firefox since I disable the Flash.

Thanks
 
  • #138
yungman said:
How do I disable the Flash in Chrome and IE
IE: Choose Tools, Manage Add-On then disable your shockwave flash
Chrome: type chrome://plugins in your address textbox, Enter then Disable your Adobe Flash

Visit this site to verify they work
http://www.pomegranatephone.com/
 
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  • #139
Thanks Silicon Waffle

I just did that on both, now is wait and see.

Thanks
 
  • #140
I had another restart again.

A friend of mine that works on computer came over yesterday, I told him the history, that we went through ALL the testing in DOS startup, updated all the drivers, ran all the malware scanners...So he tried another step that we never tried before...He ran the defragmentation the harddisk (SSD). We ran into very slow progress at one point. Took over 20 minutes to pass through one section and then speed up. Then it ran the whole thing without failure. He think I have a bad sector and he think the defragmentation caught the bad sector and isolated it. He think it should be fine now.

My question is whether this make any sense? If so, should I change to a bigger SSD.

thanks

Alan
 
  • #141
No, it still failed. It is absolutely related to internet. I was reading some post and it got really slow and it failed. I can tell when it got slow, the fan comes on also.
 
  • #142
Are you sure it is the fan and not the DVD? Run with the DVD door open?

The fan should only come on if the CPU ot system is getting hot. You can run a temperature monitor program and watch for that. Maybe your CPU has a heatsink contact problem (thermal grease).
 
  • #143
Thanks MeBigGuy

I don't have a DVD. So the fan is for the CPU. But I did test the heat by putting it on a warm HP pulse generator for at least 30 minutes. The whole lap top got definitely warmer than normal use. The fan was not running that high, it was just quiet most of the time since I disable the Flash players.

I was bad yesterday, Yahoo had a "Greatest-wardrobe-malfunctions-in-cheerleading-history". I was looking at beautiful women when that happens. This was on Yahoo front page, I hope that's not some site with malware. That is even with the Flash disabled. I include the link, maybe you can tell a lot more. I hope this is not inappropriate, this is the only site that actually did it to my computer, I have no choice if I want to look deeper into the problem. It was on Yahoo front page.

http://www.idistracted.net/the-greatest-wardrobe-malfunctions-in-cheerleading-history/16/?v=p

It went to blue screen in front of me and restarted.
 
  • #144
Just update what's going on.

My friend suggested to increase the virtual memory size to 8192M initial size and 22G max. The explorer doesn't seems to fail as often. More importantly, I don't have blue screen restart for a week already. So the problem becomes the explorer stop working, I go in and end the program and restart it. Everything goes back to normal.

Does this tell anything? This is really the first thing that shows a difference. Not fixing the problem, but a big step in the positive direction. Of cause, it's only been a week, but it has never last this long since the problem started. Usually blue screen followed within hours after I restarted the explorer, quite predictable.
 
  • #145
I haven't had time to read this entire thread--but--do you have plenty of disk space?

Not having enough disk space for the virtual memory file to expand and shrink can definitely cause Blue Screen of Death and other issues similar to these. So the fix would be to clean up the drive, defrag (if possible), then set the VM file to a fixed (large) size, with initial and maximum values identical--and NOT system-managed, but manually determined. Requires a reboot.
 
  • #146
Install TuneUp Utilities and optimize your pc for full performance.
 
  • #147
I recovered the computer, everything is wiped. Still failed. Now what?

You think calling Lenovo will do any good at this point? Or just buy a new computer and give the worst review on Amazon? I think this is the end of the road
 
  • #148
I'd certainly try the Lenovo route.
 
  • #149
yungman said:
I recovered the computer, everything is wiped. Still failed. Now what?

You think calling Lenovo will do any good at this point? Or just buy a new computer and give the worst review on Amazon? I think this is the end of the road
As meBigGuy suggests, try Lenovo support (especially if its still under warranty). They may even send a replacement.
 
  • #150
Thanks guys, I just need to find a few hours of time before I can call Lenovo support. You know how that goes, I have called for help before with other computers, they make you go through the whole work up, one time I spent a whole Christmas holiday working on the Dell. I had extended warranty, but they just refused to take it in, keep telling me to try this, to try that, I literally spent days with them. That computer never got fixed and I gave it away. That was a $2400 desktop in the late 90s, top of the line computer.

Remember I worked through the whole gantlet here with MeBigGuy and other the very experienced people here. Also, this laptop has gone to the IT department three times. I even have one of my friend that others consider the guru worked on it. Simply put, they cannot make it fail in front of them. It was in last week that the company's IT did the whole hardware test and they could not find anything. You really expect the Lenovo support can find something you guys, my friend and my IT department could not find in the last 3 months? The IT department had two people working on it, they actually escalated up the chain!

The ONLY thing that actually help to some extend is to increase the virtual memory.

That's the reason I am so reluctant to call. I don't have a few hours continuous. It's ok to work on it with you guys 15mins at a time, then drop it till the next day, then another 15 minutes...and so on.
 
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