Power Up: You Need More than You Think!

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The discussion centers around the frustrations experienced in industrial R&D and software design when clients fail to communicate critical requirements, leading to significant changes in project scope. A common scenario involves clients requesting two to three times the power for a design after months of work, prompting reactions that range from humor to exasperation. Participants express that while budget isn't the primary concern, time management becomes critical as clients often forget previous discussions. The issue of scope drift is highlighted as a pervasive problem across various fields, with anecdotes illustrating how miscommunication can lead to costly and time-consuming adjustments. The conversation underscores the challenge of working with clients who may not fully understand their own needs, leading to repeated misunderstandings and project delays.
Ivan Seeking
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Don't you love it when you hear this?

This morning it was: We forgot to mention that we will need two or three times the power that you've been using for your design for the last three months.
 
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Ivan Seeking said:
Don't you love it when you hear this?

This morning it was: We forgot to mention that we will need two or three times the power that you've been using for your design for the last three months.
Did you respond with "no problem, my design will cost you two or three times what I originally quoted".
 
Evo said:
Did you respond with "no problem, my design will cost you two or three times what I originally quoted".

:biggrin: Good answer!
 
I just said, "no problem", then I scratched my eyes out. :biggrin: The money isn't the problem; time is the problem. In a week or so, in their minds, it will be as if it never happened.

[right now I have a virtually unlimited budget]
 
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give your self a raise!
 
Hah, can't do that, but I can buy lots of cool toys and I can work all that I want. Right now I'm ordering a 600VDC, 12 KVA, variable power supply. I don't think life gets much better than that!

Is this problem unique to industrial R&D? Sometimes is seems that no one really knows what they want! I know that scope drift is a normal part of any R&D project, but sometimes I am floored by the things that people forget to mention. And its not like this is good for them, so usually it would be absurd to think its intentional.
 
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I usually get this from the customer AFTER we deliver what was originally spec'd.
 
Is this problem unique to industrial R&D?
Hell no.

I've been a software designer for years. We go to meetings with customers and people ask questions that we asked them months ago, and they were the ones giving us the answer we used to develop. eeep.
 
Hell no^2. In the coal mine, run a 2 mile long 6 conductor cable for a carbon monoxide 1000 foot spaced sensor network in a week. This is fire detection on belt lines. Then when finished being told that the cable should be run in the travel entry, not the belt entry. This to please the superintendant that knows not what goes on underground. Accomplish the swap and a month later the super calls you into explain why manpower is walking the belt hourly manually checking for fires because the cable is being damaged by traveling equipment. AAAAARRRRRGGGGHHHHH.
 

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