I'm not sure if this will be a help or a hinderance, but hopefully it will be helpful. If I were better able to illustrate it, it would help, but unfortunately I can't. Hopefully, the explanation is enough to help you picture it.
If you look at the image (from the yt video) you've got Albert on the left and Henry on the right: on the right you will see what Henry (on the train) "sees". For him, the photon in his light clock travels the perpendicular distance between the mirrors. On the left you will see what Albert (on the platform) "sees". He "sees" the photon travel a longer, diagonal path.
What you might not see from this picture is that the longer, diagonal path is also the distance that the photon in Albert's light clock travels. So, if you could see his light clock, the photon would go from one mirror to the other, get reflected, and travel part of the way back.
Now, if you imagine things from the perspective of Henry on the train. Again, he will "see" the photon in his clock travel the perpendicular distance between the mirrors. He will also "see" Albert's photon travel the diagonal path. The key difference is, however, Henry won't "see" Albert's photon travel the full diagonal path, from tick to tock. He will only "see" it travel a distance equal to the distance the photon in his clock travels.
If we think in terms of units of time, where tick-tock (from bottom mirror to the top mirror) represents one unit of time:
from Albert's perspective, when Albert's clock has counted "one and a bit" units of time (tick-tock-and a bit) Henry's clock will only have counted one unit of time. From Henry's perspective, when Henry's clock has counted one unit of time, Albert's clock will not yet have measured one full unit of time.
Hence, for Albert, Henry's clock runs slower while for Henry, Albert's clock runs slower.