vsdguy
- 11
- 0
Hi all,
I am new on the forum. I have a customer who is having some problems with running their motor with the VFD. I realized they had tampered with the setup parameters and luckily we corrected all the parameters. However, they have gained control on the motor, but the motor is unbalanced. The maintenance people are measuring between phases 300 vac instead of 240 vac. It's a three phase motor rated 415 volts at 50 Hz.
I told the customer that either the output from the VFD is not balanced or the motor might be damaged.
What else can I help to solve this problem?
Any help?
I am new on the forum. I have a customer who is having some problems with running their motor with the VFD. I realized they had tampered with the setup parameters and luckily we corrected all the parameters. However, they have gained control on the motor, but the motor is unbalanced. The maintenance people are measuring between phases 300 vac instead of 240 vac. It's a three phase motor rated 415 volts at 50 Hz.
I told the customer that either the output from the VFD is not balanced or the motor might be damaged.
What else can I help to solve this problem?
Any help?