When a single-phase 415/480 volt load is connected, one kWh meter may reverse direction while others operate normally, even with correct line and load connections. This reversal could be linked to the power factor correcting capacitor across the phases or an imbalance caused by the single-phase load. The discussion suggests that a detailed diagram of the connections is necessary to confirm proper polarity and identify any potential miswiring. Questions arise about whether the reversing meter's readings correspond to the other meter's readings in a negative manner, indicating a two wattmeter connection. The complexity of the situation highlights the need for further clarification and understanding of phasor notation and electrical principles.