Reconciling two conflicting theories means finding a way that they can both be right. A successful theory of quantum gravity will be equivalent to general relativity when the distances involved are large compared with the Planck length. It has to, because GR already works at those distances - therefore any theory that doesn't agree with GR in that domain cannot be right.
This is analogous to the way in which special relativity has already been successfully reconciled with quantum mechanics. Quantum field theories, and especially quantum electrodynamics, unite quantum mechanics and SR. The measure of their success is that they reduce to ordinary SR when the distances involved are large enough that the quantum mechanical effects are negligible.
It's just as true that special relativity fails to describe the photon because according to SR electromagnetic fields are not quantized. To describe photons we need quantum electrodynamics which unifies SR and QM. That doesn't make either SR or QM wrong, it means that QED would be a non-starter if it didn't agree with both of them in their respective domains of validity.