To find the equation of a parabola given a zero and a point, one must substitute the known values into the general form y = ax^2 + bx + c. However, three points or sufficient information about the vertex are typically needed to solve for the constants a, b, and c. If only one zero and one point are provided, it's essential to clarify the vertex's location, as assuming it can lead to incorrect conclusions. The discussion highlights confusion regarding the provided answer, which does not satisfy both conditions of the problem. Ultimately, accurately determining the vertex or obtaining additional points is crucial for finding the correct parabola equation.