How to delete visitor messages?

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To permanently delete visitor messages, users must understand that soft deleting only hides them while retaining them in the system. Mentors have the capability to perform a true delete, which removes messages entirely. Users seeking to clear out their messages can request assistance from mentors for this process. It's important to differentiate between soft and true deletion to manage message visibility effectively. For complete removal, contacting a mentor is necessary.
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Apparently I "soft deleted" a pair of visitor messages. How do I do a true delete of visitor messages?
 
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Jeff Reid said:
Apparently I "soft deleted" a pair of visitor messages. How do I do a true delete of visitor messages?
Soft deleting means that the messages are no longer viewable, but they are retained on the system should they need to be recovered. Users only have the permissions necessary to soft delete messages, however mentors can permanently delete them.

I can clear out your messages now if you wish?
 

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