PF5 Problems & Errors: Report & Discuss

[WWGD]

I guess we can always check the alerts list. Even if you don't get the red dot, the issue is listed there if you click on the bell.

 

[PeroK]

I guess we can always check the alerts list. Even if you don't get the red dot, the issue is listed there if you click on the bell.

Yes. That's more of less what I'm doing now.

 

[Greg Bernhardt]

If I leave a thread open, then I don't get an alert.

So if you have a tab open to a thread, if that thread receives a new reply, you don't get an alert?

 

[Ibix]

No. If I leave a thread open, then I don't get an alert.

More precisely, you get an alert (at least sometimes) but it's instantly marked read if you still have the thread open. So you don't notice it...

I personally preferred the PF4 behaviour that just flags that there are unread posts if you are typing.

 

[Greg Bernhardt]

I will investigate this. In the meantime, are you guys using push notifications?

 

[Ibix]

It actually just happened with your #453 and #455 @Greg Bernhardt - the alert flashed up then vanished as it auto-downloaded.

 

[Greg Bernhardt]

Someone write a reply here so I can monitor and see if I can get that to happen

 

[PeroK]

Someone write a reply here so I can monitor and see if I can get that to happen

Okay.

 

[Ibix]

I will investigate this. In the meantime, are you guys using push notifications?

I have them turned off - I get enough taskbar notifications! I have the habit of rechecking my "watched" forums most days, which let's me clean up anything I missed.

 

[Greg Bernhardt]

Okay.

So this is confirmed. I don't get a visual alert marker, but I see the content generate, I get the push notification and I see the read alert in the drop down.

 

[Ibix]

So this is confirmed. I don't get a visual alert marker, but I see the content generate, I get the push notification and I see the read alert in the drop down.

Occasionally you do get the alert marker, but only for a second. That's what I saw just now, and I'm on 3G in an area where I suspect the network is heavily used. So I guess the auto-download counts as "read" for the purposes of the alert marker.

 

[Ibix]

Thanks for all your efforts, by the way, @Greg Bernhardt. I do know how frustrating it is trying to make a system "just do what I expect" for multiple users who all have different expectations (and I've never supported a system with a userbase the size of PF).

 

[Greg Bernhardt]

Thanks for all the feedback! I understand the issue and can reproduce, so that helps!

 

[WWGD]

Thanks for all the feedback! I understand the issue and can reproduce, so that helps!

I can reproduce too (??)( Last I checked).

 

[fresh_42]

So if you have a tab open to a thread, if that thread receives a new reply, you don't get an alert?

Yes. I didn't test whether "open" in your statement has to be replaced by "focused", but I don't think so.

I can watch an active thread, post by post like a tv show without getting new alerts. The advantage is: If there is a new alert, it is for another thread.

Other users might call new red boxes while watching annoying!

 

[WWGD]

This is really not an issue/error but did not know where else to ask: What is it with the light bulb icons next to the questions. Some have an orange-like tone where a few have a greyish-looking color? What's the difference in the choice of coloring? As of the time of this post, Stem Education and Teaching and Topology and Analysis are the only two forums with the lighter color. All others have an orange hue. Is it to signify that posters on those sites are out of ideas or something : the lightbulb went of ;)? If not, what is it?

 

[symbolipoint]

This is really not an issue/error but did not know where else to ask: What is it with the light bulb icons next to the questions. Some have an orange-like tone where a few have a greyish-looking color? What's the difference in the choice of coloring? As of the time of this post, Stem Education and Teaching and Topology and Analysis are the only two forums with the lighter color. All others have an orange hue. Is it to signify that posters on those sites are out of ideas or something : the lightbulb went of ;)? If not, what is it?

They ALL appear orange in color (their outlines) as I view them. Orange foreground and white background.

 

[Ibix]

What is it with the light bulb icons next to the questions

Next to questions?

The ones in the forum list indicate if there are any unread posts in the forum. If you click "Mark read" in a forum (and any subforums) and then go to its parent, you'll find the orange bulb has gone grey. And not red, as it clearly should when it's read.

 

[Wrichik Basu]

When not logged in, ads are placed in line with the text. Consider the following screenshot from the mobile version. You can see the word "It's" is broken up badly beside and below the ad.

Maybe you can put the ad, and make the text start below it rather than beside it? From desktop, this is still okay, but from mobile, it doesn't look quite right.

(I have an ad blocker module that removes the ads, but doesn't remove the space for the ad (unlike desktop browser ad blockers). So although I don't see the ad, a space is still left for it.)

 

[Wrichik Basu]

In the new Insights view, the "Trending articles" section looks like this from laptop:

​

However, from my phone, the thumbnails are not visible:

My laptop is connected to the same network as the phone (by tethering the internet from the phone).

This does not change if I switch on "Request Desktop Site" from Chrome.

Tested on two different devices, same issue. Tried clearing cache and cookies, still no luck.

 

[mfb]

It works on my phone so it can't be a general problem.

 

[fresh_42]

I observed similar effects, if the browser doesn't have enough resources to load the pictures properly. They are usually changed last, and this process can be disturbed.

 

[Greg Bernhardt]

I observed similar effects, if the browser doesn't have enough resources to load the pictures properly. They are usually changed last, and this process can be disturbed.

This makes me think the lazy image loading process is getting stuck.

 

[Wrichik Basu]

This makes me think the lazy image loading process is getting stuck.

But other threads are loading fine. Even the photo contest voting threads.

 

[Greg Bernhardt]

But other threads are loading fine. Even the photo contest voting threads.

These are two distinct software platforms connected by a bridge. Do you have image loading issues elsewhere in Insights blog?

 

[Wrichik Basu]

These are two distinct software platforms connected by a bridge. Do you have image loading issues elsewhere in Insights blog?

Nope, just checked it. Profile photos of authors, thumbnails of individual insight articles, images in the articles - all are loading fine. Except the Trending Articles thumbnails.

 

[Greg Bernhardt]

Nope, just checked it. Profile photos of authors, thumbnails of individual insight articles, images in the articles - all are loading fine. Except the Trending Articles thumbnails.

Can you try in another browser?

 

[fresh_42]

Can you try in another browser?

Can also be a bandwidth problem. The browser sometimes stops download whilst the images aren't done yet.

 

[Greg Bernhardt]

Except the Trending Articles thumbnails.

Issues on both these pages?
https://www.physicsforums.com/insights/
https://www.physicsforums.com/insights/trending-physics-articles/

 

[Wrichik Basu]

Can you try in another browser?

Interesting, tried from Opera, problem is solved. Seems to be a browser-specific issue.

Issues on both these pages?
https://www.physicsforums.com/insights/
https://www.physicsforums.com/insights/trending-physics-articles/

Only the first of the two links.

 

[Wrichik Basu]

One bug...

While adding media items, there is an option to delete the entry before saving. That is not working. On clicking it, nothing happens.

...and one question:

In PF4, we used to have a widget in the RHS panel that showed recently added videos. Is there any plan to bring that back?

 

[DaveC426913]

This must must one seriously important article! I just got 38 (thirty-eight) alerts in a row about it! (And I'm not even subscribed to alerts from any media postings.)

@Wrichik Basu added the media item Operating Systems (NPTEL):- Lecture 26: Transcations and lock-free primitives read/write locks - Today, 4:17 AM

 

[Wrichik Basu]

This must must one seriously important article! I just got 38 (thirty-eight) alerts in a row about it! (And I'm not even subscribed to alerts from any media postings.)

@Wrichik Basu added the media item Operating Systems (NPTEL):- Lecture 26: Transcations and lock-free primitives read/write locks - Today, 4:17 AM

That same problem! Even upgrading to PF5 didn't solve it! And mysteriously you are the only person receiving these alerts. Paging @Greg Bernhardt...

 

[DaveC426913]

That same problem! Even upgrading to PF5 didn't solve it! And mysteriously you are the only person receiving these alerts. Paging @Greg Bernhardt...

I wonder if my handle is hard-coded into some .cfg file somewhere on PF's servers...
Wait, what's this? 37,394 individual half-cent deposits into my PayPal account from PF...

Actually, everything's just fine Greg. Nothing to see here...

 

[Wrichik Basu]

@DaveC426913 Did you receive alerts for the 51 videos that I uploaded after the ones you mentioned?

 

[DaveC426913]

@DaveC426913 Did you receive alerts for the 51 videos that I uploaded after the ones you mentioned?

No. At least, not yet.

[ EDIT ] Sunuvagun. Those are all unique uploads! I didn't realize it at first - I thought they were all teh same (they are all the same time: 4:17). Lectures 4 thru 28 are visible in my alerts. Probably more after-the-fold.

 

[Wrichik Basu]

No. At least, not yet.

Problem seems to be exactly same as before. You are getting alerts for only some of the media categories, particularly the ones under Other Science.

Can someone else test by uploading a video to the Computing category in media gallery? I want to see whether only my uploads generate the alerts, or all uploads in those specific categories.

 

[PeroK]

If I am replying to a thread and a new reply comes in while I am still editing mine, the Latex I have in my reply can get zapped. E.g:

https://www.physicsforums.com/threa...avitational-field-part-3.983410/#post-6289798

I'm not sure you can actually see it happening, but when you post the reply, the Latex gets zapped.

 

[Greg Bernhardt]

I'm not sure you can actually see it happening, but when you post the reply, the Latex gets zapped.

Yeah this is a known issue. Not sure on solution at the moment.

 

[fresh_42]

Yeah this is a known issue. Not sure on solution at the moment.

I'm not 100% certain, but I think it only happens to text included by # #, not by . Unfortunately - at least on my German keyboard - the sharps doesn't take any time, whereas needs a lot. Anyway, if true, it should by an important hint for the programmers.

 

[Charles Link]

If I am replying to a thread and a new reply comes in while I am still editing mine, the Latex I have in my reply can get zapped. E.g:

https://www.physicsforums.com/threa...avitational-field-part-3.983410/#post-6289798

I'm not sure you can actually see it happening, but when you post the reply, the Latex gets zapped.

I've experienced the same problem. It can arise also when you try to edit a post, for what can be minor corrections, and it can be very frustrating when, instead of making the improvement, the whole post, i.e. the latex, basically crashes. Getting it back can be painstaking. In one case, after a couple unsuccessful attempts, I started an identical but different post, and scrapped the original.

 

[Stephen Tashi]

Today, with my Firefox 69.0.1, the preview function of the editor truncates long quotations. If I ignore this defect and post a message with a long quotation, the entire quotation appears. For example, post #2 in https://www.physicsforums.com/threa...nal-variance-intuitively.987588/#post-6329366 didn't preview correctly.

 

[phinds]

Today, with my Firefox 69.0.1...

Which is quite a few updates behind. Why not update and see if you still have the issue?

 

[symbolipoint]

Which is quite a few updates behind. Why not update and see if you still have the issue?

Let me guess - phinds is using Windows 7 ?

 

[phinds]

Let me guess - phinds is using Windows 7 ?

No, Win 10 Pro 64 bit and Firefox 75.0 (64 bit)

 

[symbolipoint]

No, Win 10 Pro 64 bit and Firefox 75.0 (64 bit)

I mis-identified the quote.

It was or is Stephen Tashi, who may still be using Windows 7 ? If it is you, Stephen Tashi, but you are on Windows 10, you should be able to update to version 75 of Firefox.

 

[pbuk]

Problem

• Insert link tool in BBCode editor strips ' characters from URLs.

Steps to reproduce

1. Copy a URL containing a ' character to the clipboard e.g. https://en.wikipedia.org/wiki/Murphy's_law.
2. Select the Insert Link icon (or press Ctrl+K) in the WYSYWIG BB code editor.
3. Paste the URL, add some text for the link and press Insert.
4. Select the Toggle BB code icon.

Desired behavior

• Illegal ' should be encoded as %27 so the link becomes some text.

Actual behavior

• Illegal ' is stripped from the URL so the link becomes some text which does not identify the same resource.

 

[Wrichik Basu]

Desired behavior

• Illegal ' should be encoded as %27 so the link becomes some text.

Actual behavior

• Illegal ' is stripped from the URL so the link becomes some text which does not identify the same resource.

For me, both the links open up the same web page. To be specific, https://en.wikipedia.org/wiki/Murphys_law opens the same page as https://en.wikipedia.org/wiki/Murphy%27s_law. Don't know if it's the same for other websites as well.

 

[pbuk]

For me, both the links open up the same web page. To be specific, https://en.wikipedia.org/wiki/Murphys_law opens the same page as https://en.wikipedia.org/wiki/Murphy%27s_law. Don't know if it's the same for other websites as well.

No, if you look at the top of the page (or at the HTTP traffic in Developer Tools) you will see that the first page is redirected to the correct one. I could probably have chosen a better example, but this one seemed appropriate.

https://en.wikipedia.org/wiki/Murphys_law

https://en.wikipedia.org/wiki/Murphy%27s_law

This problem is a common one in web development but is easily overcome using functionality built into every web development environment I know of - for instance in JavaScript you simply need to call encodeURIComponent() on the raw string, a fuction which is available in every browser including IE since IE5.5.

 

[Greg Bernhardt]

I have submitted it to the devs. The editor is Froala.