Alright, here is the typed version (with minor text-formatting differences). (Hopefully, I made no typos of my own. - I copied everything, including what I suspect is wrong, in the same way it is written in the solution.):
Problem statement:
P3:
To evaluate the technical support from a computer manufacturer, the number of rings before a call is answered by a service representative is tracked. Historically, 70% of the calls are answered in two rings or less, 25% are answered in three or four rings, and the remaining calls require five rings or more. Suppose you call this manufacturer 10 times and assume all calls are independent.
a) What is the probability that eight calls are answered in two rings or less, one call is answered in three or four rings, and one call requires five rings or more?
b) What is the conditional distribution of the number of calls requiring five rings or more given that eight calls are answered in two rings or less?
c) Are the number of calls answered in two rings or less and the number of calls requiring five rings or more independent random variables? Why?
Solution:
Part a:
Let X, Y, and Z denote the number of calls answered in two rings or less, three or four rings, and five rings or more, respectively. The joint mass function is extension of binomial with p=0.7, q=0.25, r=0.05, where n=10.
##f_{XYZ}(z,y,z) = n! / {x! y! z!} p^x q^y r^z##
P(X = 8, Y = 1, Z = 1) = ##f_{XYZ}(8,1,1) = 10! / (8! 1! 1!) 0.7^8 0.25^1 0.05^1## = 0.0649
Answer: P(X = 8, Y = 1, Z = 1) = 0.0649
Part b:
##f_{XZ}(x,z) = 10! / (x! z! (10 - x - z)!) 0.7^x 0.25^{10-x-z} 0.05^z## ⇒ ##f_{XZ}(8,0) = 0.1617##, ##f_{XZ}(8,1) = 0.0645##, ##f_{XZ}(8,0) = 0.0063##
##f_{X}(x) = 10! / ( x! (10-x)! ) 0.7^x 0.3^{10-x}## ⇒ ##f_{X}(8) = 0.233##
##f_{Z|8}(z) = f_{XZ}(8,z) / f_{X}(8) = [10! / ( 8! z! (10-8-z)! 0.7^8 0.25^(10-8-z) 0.05^z ) ] / [ 10! / ( 8! (10-8)! 0.7^8 0.3^{10-8} ) ] = [(10-8)! 0.25^{10-8-z} 0.05^z] / [(10-8-z)! 0.3^{10-8}] = [2! 0.25^{z-2} 0.05^z] / [(2-z)! 0.3^2]##
Answer: ##f_{Z|8} = [2! 0.25^{2-z} 0.05^z] / [0.3^2 z! (2 - z)!]## : ##f_{Z|8}(0) = 0.694##, ##f_{Z|8}(1) = 0.277##, ##f_{Z|8}(0) = 0.027##
Part c:
##f_{Z}(z) = 10! / [ (10-z)! 0.95^{10-z} 0.05^z]## and knowing ##f_{XZ}(x,z)## & ##f_X(x)## from part b we can easily show that
Answer: ##f_{XZ}(x,z) ≠ f_X(x) f_Y(y)## and therefore X and Y are dependent.