Searching for chemical to apply to hair

AI Thread Summary
The discussion centers on a hair product seller's challenge with customers who cut hair extensions and then request refunds or exchanges. They are seeking a safe chemical treatment for the hair ends that can indicate alterations, preferably one that is visible only under ultraviolet light. Suggestions include using UV dyes, but the seller emphasizes the need for a scalable solution due to high sales volume. The idea of documenting sales with photographs is deemed impractical for their business model. The goal is to ensure that any alterations made by customers are easily detectable to prevent fraudulent returns.
rainman2000
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Hi,

We sell hair products; both synthetic and human hair. Sometimes the customer will cut the hair and then say the hair was too short and request a refund, discount or exchange. We are searching for a safe chemical that we can apply to the ends of the hair so we know if the customer has cut it or washed it out. We're thinking about something that is only visible under an ultravilot light, but we are open to other options as well.

Any ideas would be greatly appreciated.
 
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rainman2000 said:
Hi,

We sell hair products; both synthetic and human hair. Sometimes the customer will cut the hair and then say the hair was too short and request a refund, discount or exchange. We are searching for a safe chemical that we can apply to the ends of the hair so we know if the customer has cut it or washed it out. We're thinking about something that is only visible under an ultravilot light, but we are open to other options as well.

Any ideas would be greatly appreciated.

Welcome to the PF.

Why not just take a picture of the hair and the customer? Or do some other type of documentation that makes it clear what you sold them?
 
Thanks for the reply. Unfortunately that's only a solution when you're selling a few wigs per week, but not feasible when selling hundred or more wigs per week and need a scalable solution.
 
rainman2000 said:
Thanks for the reply. Unfortunately that's only a solution when you're selling a few wigs per week, but not feasible when selling hundred or more wigs per week and need a scalable solution.

Wigs don't have size numbers? (sorry for my lack of knowledge).

So you are looking for a treatment for the ends of the hair that can be detected easily with some simple desktop test?
 
No worries. No, there are no sizes sewn into wigs and the hair extensions of course have no place to sew them in. Even if we had the vendors whom we source them from sew tags with sizes into the wigs there would still be situations where the customer may wash the hair. Essentially they cannot alter the hair in any manner if they want a refund on it. This includes cutting it, washing it, spraying conditioner in it, etc. Therefore, we would like to put a chemical on the hair that is either visible or not to the human eye that would easily let us know if the wig or hair extension has been altered.
 
First hit when you google for UV dyes: http://www.riskreactor.com/Fluorescent_Dyes/Fluorescent_Dyes_Main.htm
 
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