Video-Error : Can it be fixed?

[mathmari]

Hey!

I have a non-math-related question, it is about a video.
I have recorded a video using oCam. After that, when I wanted to see it, I got an error message with code 0xc00d36c4.
Then I read in Google than one possible way to solve this, is to open the video with VLC-Player, but it didn't work.
Do you maybe have an idea what I could do? Or can we not fix this anymore? (Wondering)

 

[I like Serena]

Hey mathmari!

What kind of error does VLC report? (Wondering)

Have you recorded orher videos with oCam?
If so, can you play those? (Wondering)

Could you previously play the video?
If so, did anything else change? (Wondering)

 

[mathmari]

What kind of error does VLC report? (Wondering)

At VLC I don't get an error, it just doesn't start to play the video.

Should I get an error message also there? (Wondering)

Have you recorded orher videos with oCam?
If so, can you play those? (Wondering)

Yes, normally after recording with oCam I can play the videos.

Could you previously play the video?
If so, did anything else change? (Wondering)

No, I was unable to play this video from the beginning. (Sadface)

 

[I like Serena]

At VLC I don't get an error, it just doesn't start to play the video.

Should I get an error message also there?

Not sure. I thought we got an error popup or something if there is a problem with the file.
Suppose we enable the status bar with the menu option View / Status Bar.
Does it show anything when you load the file, or when you click the play button? (Wondering)

More specifically, can you successfully load it?
Does it show media details? Such as under the menu Tools / Media Information? Or perpaps Tools / Codec Information?
Or just that the video has a duration?
What happens exactly if you click the play button? (Wondering)

Yes, normally after recording with oCam I can play the videos.

No, I was unable to play this video from the beginning.

I found:

Cause of Error 0xc00d36c4

Apart from new Windows updates, several other reasons may cause “Error 0xc00d36c4”. Some of them are:
1. Media player doesn’t support the existing file format.
2. Wrong Codec.
3. Video file has turned corrupt.
​

Additionally I found:

Windows Media Player by default copy protects the media files it burns, making them impossible to open in other media/music players.​

It seems the first two options are not applicable since it worked before with other files.
Or did you perhaps change any oCam settings or some such, perhaps accidentally?
If you record a new video with oCam, can you play it? (Wondering)

Did you have a recent Windows update? (Wondering)
Do you use Windows Media Player?
Can it be that some kind of copy protection was activated, which Media Player seems to do by default when burning to a disk?
Does the file have a 'normal' size? That is, similar to the size of other videos that you have recorded?

 

[mathmari]

Not sure. I thought we got an error popup or something if there is a problem with the file.
Suppose we enable the status bar with the menu option View / Status Bar.
Does it show anything when you load the file, or when you click the play button? (Wondering)

More specifically, can you successfully load it?
Does it show media details? Such as under the menu Tools / Media Information? Or perpaps Tools / Codec Information?
Or just that the video has a duration?
What happens exactly if you click the play button? (Wondering)

When I try to open the video via VLC-Player, it doesn't show anything (if I do everything correctly), even not the duration. (Wondering)

Or did you perhaps change any oCam settings or some such, perhaps accidentally?
If you record a new video with oCam, can you play it? (Wondering)

I didn't change anything at the oCam settings. I tried now and I record a video and I could sucessfully open it.

Did you have a recent Windows update? (Wondering)

At the day when I recorded that video, I had a Windows update, I think after recording it. Maybe it is related to that. What do you think? (Wondering)

Do you use Windows Media Player?

Normally I use an other program that is called "Films&TV" but I tried to open it also with Windows Media Player.

Can it be that some kind of copy protection was activated, which Media Player seems to do by default when burning to a disk?

That is the case if we have burned the video to a disk, or what is it meant? (Wondering)
If it is like that, I haven't burned it to a disk.

Does the file have a 'normal' size? That is, similar to the size of other videos that you have recorded?

This video has size 216 MB, it is similar to the size of other videos that I have recorded.

 

[I like Serena]

I didn't change anything at the oCam settings. I tried now and I record a video and I could sucessfully open it.

At the day when I recorded that video, I had a Windows update, I think after recording it. Maybe it is related to that. What do you think?

It's probably unrelated since you can still record new videos and play them.

It looks to me that the most likely cause is that the video file has been corrupted then.
Perhaps we can find a tool that can recover as much of the video as possible. (Thinking)

 

[mathmari]

It's probably unrelated since you can still record new videos and play them.

It looks to me that the most likely cause is that the video file has been corrupted then.
Perhaps we can find a tool that can recover as much of the video as possible. (Thinking)

So is it not possible to recover it totally? (Wondering)

Do you know such a tool? I have tried already "File Repair" and "Remo Repair MOV" but it couldn't be recovered. (Sadface)

 

[I like Serena]

So is it not possible to recover it totally?

Do you know such a tool? I have tried already "File Repair" and "Remo Repair MOV" but it couldn't be recovered.

I found a unix untrunc tool that can rebuild a corrupted video file based on a similar file.
Perhaps that will work. (Thinking)

 

[mathmari]

I found a unix untrunc tool that can rebuild a corrupted video file based on a similar file.
Perhaps that will work. (Thinking)

Thank you so much for your help! (Handshake) (Mmm) (Blush)