Events possibly related to antivirus software and/or Firefox

AI Thread Summary
The event viewer on an XP Pro (SP2) machine is displaying messages indicating that the McAfee process mcshield.exe is timing out after 30 seconds, leading to its termination. The specific thread ID and address are noted, along with details about the object being scanned, which is a Firefox crash dump file. Additionally, the McAfee VirusScan Online Realtime Engine service is failing to start due to a missing file error. A scan by McAfee Virtual Tech has identified missing files related to the Personal Firewall Plus, specifically the MPF.adf file. The recommended solution is to reinstall McAfee to resolve these issues and restore functionality.
EnumaElish
Science Advisor
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On my XP-pro (SP2) operated machine I have come across messages in the event viewer such as:
Event Viewer said:
A thread in process c:\PROGRA~1\mcafee.com\vso\mcshield.exe took longer than 30000 ms to complete a request.
The process will be terminated. Thread id : 1776 (0x6f0)
Thread address : 0x1205B420
Thread message :
Build VSCORE.11.0.0.151 / 11.34
Object being scanned = \Device\HarddiskVolume2\DOCUME~1\SERDAR~1\LOCALS~1\Temp\WEReff2.dir00\firefox.exe.hdmp
by DUMPREP.EXE
27001(25594)(0)
10010(25594)(34856296)
24000(25594)(2)
10006(25594)(0)
27000(25594)(26)
27001(24125)(0)
10010(24125)(34856296)
24000(24125)(2)
Event Viewer said:
The McAfee.com VirusScan Online Realtime Engine service failed to start due to the following error:
The system cannot find the file specified.
In addition, when I let McAfee Virtual Tech scan the PC it returned the following:
McAfee Virtual Technician said:
Virtual Technician Report - Personal Firewall Plus
Issue(s) detected
Missing files
C:\Program Files\McAfee.com\Agent\app\MPF.adf
Does anyone have an idea as to whether these are related, and how to solve each?
 
Computer science news on Phys.org
Looks to me like you're missing some mccaffee files. Try reinstalling it.
 

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