The quadratic expression a^2 - 4a - 12 factors to (a - 6)(a + 2) after identifying the roots as 6 and -2. For the expression x^2 - 6x - 9, it does not have rational factors, but can be factored using the quadratic formula or by completing the square, resulting in (x - 3 + 3√2)(x - 3 - 3√2). The discussion emphasizes the importance of finding two numbers that multiply to the constant term and add to the linear coefficient when factoring quadratics. Completing the square is also highlighted as a useful technique for certain quadratic expressions. Understanding these methods is essential for solving quadratic equations effectively.