Hi, How can I stop these annoying pop-ups on my new laptop?

[yungman]

TL;DR Summary

Need to stop the pop up on my new computer.

Hi

Just got a new laptop, all of a sudden, I keep getting popups on the lower right of the screen, like McAfee, Chrome something, back doctor etal. I went and uninstalled McAfee that came with the laptop. I have Norton, I can't find any help on popups. What should I do?

 

[jedishrfu]

Look for notifications and alerts

https://www.digitaltrends.com/computing/how-to-turn-off-notifications-in-windows-10/

 

[mathman]

I don't what those popups look like, but the ones I get have on option to turn them off.

 

[pbuk]

I can see the address for mypackagetracker.com in that screen shot - this is malware that has somehow got through Norton. Are you sure Norton is installed correctly and working? Use Norton Power Eraser to get rid of it.

 

[jedishrfu]

Wow, good catch @pbuk !

 

[yungman]

I can see the address for mypackagetracker.com in that screen shot - this is malware that has somehow got through Norton. Are you sure Norton is installed correctly and working? Use Norton Power Eraser to get rid of it.

I think I was trying to track a package that lead to this. The site supposed to led me to track the package. The package had arrived already. How can I get rid of it?

Thanks

 

[yungman]

Look for notifications and alerts

https://www.digitaltrends.com/computing/how-to-turn-off-notifications-in-windows-10/

Thanks

I followed the instruction and no pop up so far.

 

[jedishrfu]

You better follow What @pbuk said and make sure your virus malware defense is up to date and working.

 

[yungman]

You better follow What @pbuk said and make sure your virus malware defense is up to date and working.

Yeh, I just ran Norton Power Eraser, nothing wrong. It's supposed to download the latest version and scan the computer. What else can I do?

As I said, it's a tracking software for one of the furniture item that I needed to track last week, I knew it was installed at the time. But now I already received the item, do I have to worry about deleting it?

 

[jedishrfu]

Verify that it’s malware then delete. In the past, there’s been software that was somewhat useful but was a pain to remove and ultimately deemed malware because of it.

 

[jedishrfu]

Here’s one such example. It hijacks your browser and uses a legit tracker to do its work while it does other not so nice things.

https://www.pcrisk.com/removal-guides/15619-simple-package-tracker-browser-hijacker

 

[yungman]

Here’s one such example. It hijacks your browser and uses a legit tracker to do its work while it does other not so nice things.

https://www.pcrisk.com/removal-guides/15619-simple-package-tracker-browser-hijacker

Thanks, I download the Malwarebyte and ran it, it's clean. Changing of setting stopped the popup all together. I think I am good.

Thanks

Alan