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Problem with Firefox on my new laptop

  1. Mar 5, 2015 #1
    Hi

    I just bought a new I5 laptop with Win 7 Pro. I loaded Firefox. But I notice I have problem when I go to some forums and even ordering with Digikey.

    With Digikey, when I want to delete an item in the cart, it did not respond when I hit the delete key.
    With diyaudio.com forum, when I want to edit my post, it will not submit, nothing happens when I hit "save"

    The symptom is as if that button does not work on the screen.

    I tried Firefox with my old laptop with Win 7 Pro also, it works.

    On the new laptop, I resorted to using Internet Explorer and everything works.


    Anything I can do to fix this?

    Thaniks
     
  2. jcsd
  3. Mar 5, 2015 #2
    Use Chrome? :)
     
  4. Mar 5, 2015 #3
    But I am more familiar with Firefox, I have been using it for years, I know how to set up a lot of things, save book marks to different computers and all. I can't even find the bookmark on IE. I used Chrome for a little bit, it's different!!.
     
  5. Mar 5, 2015 #4
    Might be a bad build. Download it again in a couple weeks. I wonder also if you have some bloat malware interfering. Most new PCs have this junk installed. Download this, run a scan and see what it finds
    https://www.malwarebytes.org/mwb-download/
     
  6. Mar 5, 2015 #5
    Thanks

    I was going to ask the second question. My new computer has a lot of pop ups!!!! How can a new computer has malware? It's a HP!!! I'll try that.

    Thanks
     
  7. Mar 5, 2015 #6
    Yeah HP very likely has installed bloat malware. They get little kickbacks for installing it.
     
  8. Mar 5, 2015 #7
    I just ran the program you suggested. It found a bunch of pop up stuff and I removed them all. We'll see whether this will cure the pop up problem.

    Thanks
     
  9. Mar 5, 2015 #8
    Digikey site seems to work now. I yet to try the forum.

    Thanks
     
  10. Mar 5, 2015 #9
    Good to hear!
     
  11. Mar 5, 2015 #10
    Looks like it works for the forum too!!! Wow, all the malware from a NEW COMPUTER!!!! Computer like this, you don't need enemy!!!

    Thanks for all your help.
     
  12. Mar 5, 2015 #11
    Good to hear. It's a real shame these companies put that junk on a brand new computer. Run that malware scan once a month.
     
  13. Mar 5, 2015 #12
    Thanks
     
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