Problem with Firefox on my new laptop

[yungman]

Hi

I just bought a new I5 laptop with Win 7 Pro. I loaded Firefox. But I notice I have problem when I go to some forums and even ordering with Digikey.

With Digikey, when I want to delete an item in the cart, it did not respond when I hit the delete key.
With diyaudio.com forum, when I want to edit my post, it will not submit, nothing happens when I hit "save"

The symptom is as if that button does not work on the screen.

I tried Firefox with my old laptop with Win 7 Pro also, it works.

On the new laptop, I resorted to using Internet Explorer and everything works.

Anything I can do to fix this?

Thaniks

 

[Greg Bernhardt]

Anything I can do to fix this?

Use Chrome? :)

 

[yungman]

But I am more familiar with Firefox, I have been using it for years, I know how to set up a lot of things, save book marks to different computers and all. I can't even find the bookmark on IE. I used Chrome for a little bit, it's different!.

 

[Greg Bernhardt]

Might be a bad build. Download it again in a couple weeks. I wonder also if you have some bloat malware interfering. Most new PCs have this junk installed. Download this, run a scan and see what it finds
https://www.malwarebytes.org/mwb-download/

 

[yungman]

Thanks

I was going to ask the second question. My new computer has a lot of pop ups! How can a new computer has malware? It's a HP! I'll try that.

Thanks

 

[Greg Bernhardt]

Yeah HP very likely has installed bloat malware. They get little kickbacks for installing it.

 

[yungman]

I just ran the program you suggested. It found a bunch of pop up stuff and I removed them all. We'll see whether this will cure the pop up problem.

Thanks

 

[yungman]

Digikey site seems to work now. I yet to try the forum.

Thanks

 

[Greg Bernhardt]

Good to hear!

 

[yungman]

Looks like it works for the forum too! Wow, all the malware from a NEW COMPUTER! Computer like this, you don't need enemy!

Thanks for all your help.

 

[Greg Bernhardt]

Good to hear. It's a real shame these companies put that junk on a brand new computer. Run that malware scan once a month.

 

[yungman]

Thanks