Problem with Firefox on my new laptop

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Discussion Overview

The discussion revolves around issues experienced by a user with Firefox on a new laptop running Windows 7 Pro. The user reports problems with specific functionalities on certain websites, including difficulties with deleting items in a shopping cart on Digikey and editing posts on diyaudio.com. The scope includes troubleshooting software issues and potential malware interference.

Discussion Character

  • Technical explanation
  • Debate/contested

Main Points Raised

  • The user reports that Firefox does not respond to certain actions on specific websites, while it works fine on an older laptop with the same operating system.
  • Some participants suggest switching to Chrome as an alternative solution.
  • The user expresses a preference for Firefox due to familiarity and setup convenience.
  • One participant speculates that the issue may be due to a bad build of Firefox or potential malware on the new laptop.
  • Another participant mentions that HP computers often come with pre-installed bloatware that could interfere with performance.
  • The user runs a malware scan as suggested and finds several issues, which they remove.
  • After removing the malware, the user reports that the Digikey site now works, but they have yet to test the forum functionality.
  • Subsequent replies confirm that the forum also appears to be functioning correctly after the malware removal.
  • Participants express concern about the prevalence of bloatware on new computers and recommend regular malware scans.

Areas of Agreement / Disagreement

Participants generally agree that the presence of bloatware or malware may have contributed to the issues experienced by the user. However, there is no consensus on the root cause of the original problem with Firefox, as some suggest it could be a software issue while others point to malware interference.

Contextual Notes

The discussion includes references to specific software and websites, as well as user experiences that may vary based on individual setups and configurations. The potential impact of pre-installed software on new computers is noted but not fully explored.

Who May Find This Useful

Users experiencing similar issues with Firefox on new laptops, those concerned about bloatware and malware, and individuals looking for troubleshooting advice related to web browser functionality.

yungman
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Hi

I just bought a new I5 laptop with Win 7 Pro. I loaded Firefox. But I notice I have problem when I go to some forums and even ordering with Digikey.

With Digikey, when I want to delete an item in the cart, it did not respond when I hit the delete key.
With diyaudio.com forum, when I want to edit my post, it will not submit, nothing happens when I hit "save"

The symptom is as if that button does not work on the screen.

I tried Firefox with my old laptop with Win 7 Pro also, it works.

On the new laptop, I resorted to using Internet Explorer and everything works.

Anything I can do to fix this?

Thaniks
 
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But I am more familiar with Firefox, I have been using it for years, I know how to set up a lot of things, save book marks to different computers and all. I can't even find the bookmark on IE. I used Chrome for a little bit, it's different!.
 
Thanks

I was going to ask the second question. My new computer has a lot of pop ups! How can a new computer has malware? It's a HP! I'll try that.

Thanks
 
Yeah HP very likely has installed bloat malware. They get little kickbacks for installing it.
 
I just ran the program you suggested. It found a bunch of pop up stuff and I removed them all. We'll see whether this will cure the pop up problem.

Thanks
 
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Likes   Reactions: Greg Bernhardt
Digikey site seems to work now. I yet to try the forum.

Thanks
 
  • #10
Looks like it works for the forum too! Wow, all the malware from a NEW COMPUTER! Computer like this, you don't need enemy!

Thanks for all your help.
 
  • #11
Good to hear. It's a real shame these companies put that junk on a brand new computer. Run that malware scan once a month.
 
  • #12
Thanks
 

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