Java Solving Java Installation/Uninstallation Problems

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The discussion centers around issues with installing and uninstalling Java, specifically Java(TM) 6 Update 37. The user encountered an Error 1723 during uninstallation, indicating a problem with the Windows Installer package due to a missing DLL. Despite following the guidance from Java's support article and attempting to use the Java uninstall tool, the uninstallation was unsuccessful. The user sought alternative software to remove the old Java version and eventually managed to uninstall it but faced a new issue when trying to install the latest version. An error message indicated "Access is denied," suggesting permission issues during installation. The conversation highlights the importance of running the installer as an Administrator, particularly for users on Windows 7, and references additional resources for troubleshooting the installation error.
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I have problem with installing and uninstalling Java. Some of my work cannot be completed without a working Java. I tried to uninstall Java(TM) 6 Update 37 , it gave me an error message:

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

What can I do.
 
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You can try the tips in this article: http://www.java.com/en/download/help/error_1723.xml
 
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SteamKing said:
You can try the tips in this article: http://www.java.com/en/download/help/error_1723.xml

Thanks for the reply, the instruction is exactly what I tried already and it would not complete the uninstall. I tried clicking their "Java uninstall tool" and it doesn't seem to do anything.

Any other trusted software that can remove the old Java program?
 
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I managed to uninstall the old program. They need to install the new version before the Java uninstall program can work.

But now I have a new problem. This is a recurring problem that prompt me to uninstall the old version to start out. When I install the new Java, it downloaded, installed until towards the end, an error message comes up:

Installer: Wrapper.CreateFile failed with error 5:Access is denied.

What is this. I know the Jave really never work correctly on this computer.
 
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