Hah! You fell for my sales pitch. In fact I haven't got the solution to telesales, but have cunningly lured you into this thread. My point: sales techniques in general and telesales calls in particular tend to annoy me. I know, we all have to make a living, but perhaps disturbing people by phoning them isn't the most noble of professions. But seeing as its going to happen anyway - at least until laws are passed against it - how can we best deal with them? Here are few of the things I have tried: 1/ Being polite: saying 'No thanks, I don't need XYZ' and ending on a positive note e.g. 'goodbye'. 2/ Being frank, but rude: 'Why are you disturbing me? I'm in the middle of something important. Why don't you get a job that doesn't involve annoying people?' 3/ Being polite, but honest: 'Look, I don't want XYZ. I appreciate that you have a job to do, but if I did need XYZ I would have phoned you. Is it possible to take me off whatever list you got my name from?' I have just spent 10 minutes using strategy 3, but ended up feeling like I was talking to a machine. The salesperson kept telling me he was doing market research in order to reduce the amount of 'irrelevant' junk mail and telesales calls I could expect, then proceeded to try to pump me for demographic information to more effectively target me. I pointed this out to him several times, including the fact that for me all junk mail etc was irrelevant, but he was like a scratched record and gave me the same pitch over & over. How do you deal with telesales calls?