I know we have a few other business owners out there. Have you been suprised by shipping costs for your business? When I first started doing some resale as a function of my consulting business, I was constantly underestimating shipping costs - esp when I had to order next day [UPS red]. Cripes, what would normally cost eight or ten dollars can cost as much as fifty for shipping. And it is often all but impossible to know the cost of shipping when placing the order. This is especially true of online orders. In my case, I have to submit a PO request before ordering, which makes it even tougher. This was a painful learning curve for me and recently other business people have mentioned having the same problem. One poor guy purchased something very heavy and ordered it next day. He had budgeted something like $30-$40 to cover a $200+ shipping charge! When you only take !5-25% markup, this can kill your profit in a hurry.