Troubleshooting DoA RAM Chip: 3x2 Tri Channel Set

AI Thread Summary
A user reported a problem with a 6GB set of tri-channel RAM chips, indicating that one chip is dead on arrival (DOA). It is suggested that replacing the DOA chip with an identical 2GB chip may not guarantee compatibility. To ensure proper functionality, it is crucial to verify that the motherboard supports DDR3 RAM and to check the processor socket type, specifically confirming if it is an LGA 1366 socket, which is compatible with triple-channel memory configurations. To diagnose the DOA chip, it is recommended to test each RAM stick individually by booting the PC with only one stick at a time. If confirmed as DOA, the user should consider returning the RAM kit, ideally purchased from a reputable retailer.
Chronos
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I purchased a 6gb set [3x2] tri channel ram chips. One of the chips is apparently doa. It appears replacing it with an identical 2gb chip is not necessarily guaranteed to work. Any suggestions?
 
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I assume the ram you bought is DDR3 and has a frequency of 1333+ Mhz.
To be sure if your RAM will work you need to check your motherboard. [Is it DDR2 or DDR3 capable?]

To answer the question, it will word if all of the sticks are DDR3 even if the frequency is different. [will run on lower frequency]
 
How do you know the chip is DOA? Also, please confirm that you have a LGA 1366 socket Intel processor. As far as I know, it is the only socket that supports triple channel (usually the motherboard will have either three or six RAM slots, though some have four slots).
 
Chronos said:
I purchased a 6gb set [3x2] tri channel ram chips. One of the chips is apparently doa. It appears replacing it with an identical 2gb chip is not necessarily guaranteed to work. Any suggestions?

After making sure it's DOA (try starting and running the PC with just one stick and repeat for each stick), RMA that kit. You DID buy it from a reputable source, right? If not, then you've learned why we buy PC hardware from Newegg.
 
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