The user encountered a constant error while trying to graph the function f(x)=X^3-9X in MathCAD, specifically related to the variable 9X. A suggestion was made to use the format 9*x instead, which did not resolve the issue. Ultimately, the user found success by using the format x*9 for the coefficient. This indicates that the order of multiplication can affect the function's graphing in MathCAD. Proper syntax is crucial for successful graphing in the software.