Are Private Message Notifications Not Working Properly?

  • Thread starter Thread starter Moonbear
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AI Thread Summary
Users are experiencing issues with private message (PM) notifications not appearing as expected, affecting both Prime and Nexus skins. Despite checking UserCP settings and browser pop-up permissions, notifications have been absent for at least a week. Some users have reset options in hopes of resolving the issue, but notifications still fail to work for them. There is a consensus that the previous method of highlighting unread messages in red was more effective for tracking PMs. The ongoing problem has prompted users to seek clarification or a fix from the forum administrators.
Moonbear
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Is it just me, or has anyone else been having problems with PM notifications not popping up like they're supposed to? It's happening on both my computers, I double-checked my UserCP settings to make sure I didn't accidentally turn it off at some point, and I double-checked that I didn't accidentally block pop-ups in my browser. I have it all set to give me a pop-up notification when I receive a new PM, but I'm not getting the pop-ups for about a week now. I'm just wondering if it's just me, or if anyone else is experiencing this too.
 
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Yep, same here. At least since 2-7.
 
Same here...
 
Interesting. I would like to know what is up with the mail flood.
 
Okay, then it seems there's something for Greg to either explain or add to his to-do list. :biggrin:
 
Greg Bernhardt said:
I reset the option for everyone. Someone test.
Well, send me a PM and I'll tell you if it works! :smile:
 
It still doesn't work for me (at least with Prime).
 
  • #10
I don't like it anyway. So when you set it, let me know because I want to change the option to 'not show pop up window'!
 
  • #11
Gokul43201 said:
It still doesn't work for me (at least with Prime).
It's not working in Prime or Nexus for me. I first noticed it when I was using Prime for a while, and thought it was just something about Prime, but it seems to be happening with both skins. And still doesn't seem fixed as of this morning...I've had plenty of PMs to confirm that now.
 
  • #12
Nor for me.
 
  • #13
Lisa! said:
I don't like it anyway. So when you set it, let me know because I want to change the option to 'not show pop up window'!
You can change that in your UserCP preferences. I like it because otherwise I don't notice very quickly that I have PMs.
 
  • #14
Moonbear said:
You can change that in your UserCP preferences. I like it because otherwise I don't notice very quickly that I have PMs.
Yep, I know that!:smile: I just changed the option after upgrading.(before upgrading the number of unread messages written in red simply attracted my attention.)
 
  • #15
Lisa! said:
Yep, I know that!:smile: I just changed the option after upgrading.(before upgrading the number of unread messages written in red simply attracted my attention.)
I agree, if they would show up in red like they used to, I wouldn't mind that the pop-ups aren't working...I usually noticed the color change too. It also kept me from forgetting I had a PM waiting if I canceled opening a new message when I got the pop-up to return to it later.
 
  • #16
I just noticed the problem too. I had a message from a couple weeks ago that I had no idea about. Checked my settings and they are the same as they used to be but I told it to save changes any way just in case. I tried testing it by sending myself a PM. I didn't get the notification but I was already on the message center page after sending it so I'm not sure if I should have received one or not.
 
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