- #141
wukunlin
Gold Member
- 480
- 117
ugh I hate offshore call centres. I find it difficult to communicate with them, and the people who work there are uncomfortable when we are not used to their accents. I wish they can train people to have BBC newsreader accents (I'm no Brit, but I imagine this is one of the most widely accepted English accents) for offshore call centres.
Edit: turned out accent training is a work in progress. Still some ways to go though...
http://www.theguardian.com/commentisfree/2011/feb/09/india-call-centres-accent-neutralisation
Edit: turned out accent training is a work in progress. Still some ways to go though...
http://www.theguardian.com/commentisfree/2011/feb/09/india-call-centres-accent-neutralisation
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