Black Hole Complementarity
Leonard Susskind, THE BLACK HOLE WAR (his arguments with Stephen Hawking)
In this view, all the information ever accumulated by a BH is encoded on a stretched horizon...a Planck length or so outside the event horizon and about a Planck length thick. This is a reflection of the Holographic principle: all the information on the other side of an event horizon is encoded on the surface area of that event horizon...
Of every 10,000,000,000 bits of information in the universe, all but one
are associated with the horizons of black holes. [So if you can lose information via black holes, it a really,really,really big deal.](p238) Today a standard concept in black hole physics is a stretched horizon which is a layer of hot microscopic degrees of freedom about one Planck length thick and a Planck length above the event horizon. Every so often a bit gets carried out in an evaporation process. This is Hawking radiation. A free falling observer sees empty space.
(p258) From an outside observer’s point of view, an in falling particle gets blasted apart….ionized….at the stretched horizon…before the particle crosses the event horizon. At maybe 100,000 degrees it has a short wavelength and any detection attempt will ionize it or not detect it!
(p270)…. eventually the [incoming] particle image is blurred as it is smeared over the stretched horizon and….and the image may (later) be recovered in long wavelength Hawking radiation.