I think some people do say a series isn't a Laurent series unless it has negative powers, but at least the way I learned it (and in a few sources I checked), the Laurent series may but doesn't necessarily have negative powers and, when it doesn't, it reduces to the Taylor series.
Which brings me to my next point. What I wrote earlier wasn't quite correct. The poles of a complex function divide the complex plane into some combination of a circle and one or more annuli centered at z0. The Laurent series reduces to the Taylor series if the region of convergence you're interested in is the circle about z0. If you're looking for the series outside of that circle, you'll get negative powers even if the function is analytic at z0.
In this problem, there's a pole at z=2, which divides the complex plane into two regions centered at z0=i: the first is |z-i|<√5, and the other, |z-i|>√5. So I'm guessing TheCly is supposed to find the series for both regions; in this context, the comment about needing to find the Taylor series first makes a bit more sense.