Users are experiencing persistent issues with viruses despite using McAfee and Microsoft Security Essentials. McAfee's performance is criticized for being slow and resource-heavy, leading some to recommend alternatives like the free AVAST suite, which offers daily updates and better malware detection. Users suggest that some malware may restrict access to antivirus sites, complicating the removal process. Several users have reported success with tools like Kaspersky and ESET, but some still face problems, such as a blank desktop and missing shortcuts. The discussion highlights the possibility of rootkits and the need for creative solutions, such as running scans in Safe Mode or using another computer to clean the infected hard drive. Ultimately, users are advised to consider a clean install of the operating system as a last resort, especially if system integrity is compromised. There is a consensus that relying on McAfee may not be effective, prompting plans to switch to more reliable antivirus solutions in the future.
