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My e drive

  1. Aug 30, 2004 #1
    we have two cd drives d: and e: our d drive won't open at all. and for some reason our computer doesn't recognize that we have and e drive. I want to install new software, but because neither works, i can't. help??

  2. jcsd
  3. Aug 30, 2004 #2


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    Can you give us some context? Is it a new computer? Is one of the drive new? Have you just formatted your HD, etc.
  4. Aug 30, 2004 #3
    um, def not new, i think we did reformat our hard drive about a month ago, but i put software on it after that via the e drive because the d won't open, or even read anything.
  5. Aug 30, 2004 #4
    In order to help you, we'll need more info.

    -Immediately after you turn on the computer - before any OS loads up - do the eject buttons work properly? Are the lights on the drives turning on at all? Can you check your BIOS setup to see if it lists the drives?

    -What sort of drives are D: and E: (cdrom/cd writer/dvd rom)?

    -If you know what device corresponds to your E: drive, is it listed in the Device Manager? Is the device reported as functioning?

    -What software have you been installing? (ie did this happen right after you installed some CD burning software?)

    It would help if we could pinpoint the start of the problems.
    Last edited: Aug 30, 2004
  6. Aug 30, 2004 #5
    um, the e drive opens always, but the comp doesn't recognize it. i'll restart my comp and tell you if it lights up and stuff.

    d: is a cd r/rw e: is dvd

    um, the cd r/rw drive shows up in the device manager, dvd drive doesn't. it says the cd r/rw is working...

    i don't know when it started happening, i installed a game that a friend gave me, which works fine, and and hasn't caused any problems on their comp. that was about a month ago, maybe two... i forget.. the summer all blurs together, but either way, i definetly installed it after the last time we reformatted. right now i'm trying to install some webcam software that i just bought today.
  7. Aug 30, 2004 #6


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    When the computer first starts booting, about 5 seconds into it, you should get a list of all drives on the machine (or you can enter bios setup, usually by hitting del) - are both drives listed?

    Are both (either) shown in device manager? (control panel->system->device manager)
  8. Aug 31, 2004 #7
    only the d: drive shows up in the device manager, both show up when my comp boots up.
  9. Sep 1, 2004 #8
    has the computer been opened? Maybe the cable is loose.
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