Why Is My Computer's Audio Fine for CDs but Not for Online or Stored Files?

  • Thread starter Thread starter Evo
  • Start date Start date
  • Tags Tags
    Audio Computer
AI Thread Summary
A user reported a problem with low sound levels when playing audio from websites or local files, while CD and DVD audio worked fine. Despite checking all volume settings, the issue persisted. Suggestions included adjusting the individual program volume settings in Windows and running Microsoft DirectX sound tests. The user discovered that adjusting the audio balance in the control panel temporarily resolved the issue, but it returned when balanced in the middle. Discussion included potential hardware issues, such as a failing motherboard component or problems with external speakers. The user was advised to consider the type of sound card and whether they were using a laptop or desktop.
Evo
Staff Emeritus
Messages
24,029
Reaction score
3,323
Can anyone help me with a weird problem I am having on my computer?

When I play a CD or DVD in my computer the sound is fine. When I try to listen to something on a website like youtube or even a file already on my hard drive, I can barely hear it.

I have already checked all of the volume settings and that doesn't change anything.

Suggestions?
 
Computer science news on Phys.org
Which OS are you using?
I know e.g. in Windows Vista you can set the volume for each program separately.
 
The basic volume control in Windows has separate controls for WAV, CD and the master audio levels. Make sure you open that up instead of the volume control with the single slider.
 
CompuChip said:
Which OS are you using?
I know e.g. in Windows Vista you can set the volume for each program separately.
Windows XP

FredGarvin said:
The basic volume control in Windows has separate controls for WAV, CD and the master audio levels. Make sure you open that up instead of the volume control with the single slider.
I did and palyed with all the settings, no change.

Don't tell me I'm going to have to hire the Nerd Herd.
 
The only thing I would think it would is that the "wav" was not turned up- But you say it's not the case... Have you tried running the microsoft DirectX sound tests? That may be helpful, let's hope- go to run then type dxdiag- I hope it helps ya!
 
Evo said:
Windows XP

I did and palyed with all the settings, no change.

Don't tell me I'm going to have to hire the Nerd Herd.
I knew that one was too easy.
 
I was so angry, that I went back into the control panel and on the volume tab, I slid the balance over to one side and both speakers came on full blast. :bugeye: It doesn't matter which side I place the balance, they both work equally, but if I place the balance in the middle, you can barely make out a sound.

Thanks for the suggestions, since this fixed itself the other day. It may go out again.
 
Last edited:
If you have external speakers plugged in, then try the moving the connector.
A mono signal can cancel out when balanced if the common ground is bad.
Stereo won't be affected to the same degree.
 
Evo said:
I was so angry, that I went back into the control panel and on the volume tab, I slid the balance over to one side and both speakers came on full blast. :bugeye: It doesn't matter which side I place the balance, they both work equally, but if I place the balance in the middle, you can barely make out a sound.

Thanks for the suggestions, since this fixed itself the other day. It may go out again.
Do you have a sound card, or is this off the motherboard? It could be that the component on the motherboard is going.

Are you using laptop or desktop?
 
Back
Top