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Cannot use Android phone in fastboot mode

  1. Sep 16, 2018 at 11:17 AM #1

    Wrichik Basu

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    Gold Member

    I have a Samsung Galaxy On7, Android 6.0.1.

    On my computer (Windows 7, 32-bit), I have adb and fastboot installed. I can work on my phone properly from adb. But the problem starts in fastboot mode.

    When I put my phone in bootloader mode, the computer takes the phone to be a modem. There are several videos that show how the driver problems can be solved, but once my computer identifies the device as modem, I cannot do anything else, as it is reluctant to install the Android Bootloader Interface drivers for my phone, saying they are the ones meant for a modem.

    I have even tried to stop auto installation of drivers, but even then the device is recognised as a modem.

    Is there any way I can stop my computer from recognising the device as a modem?
    Last edited: Sep 17, 2018 at 9:44 AM
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