Cannot use Android phone in fastboot mode

[Wrichik Basu]

I have a Samsung Galaxy On7, Android 6.0.1.

On my computer (Windows 7, 32-bit), I have adb and fastboot installed. I can work on my phone properly from adb. But the problem starts in fastboot mode.

When I put my phone in bootloader mode, the computer takes the phone to be a modem. There are several videos that show how the driver problems can be solved, but once my computer identifies the device as modem, I cannot do anything else, as it is reluctant to install the Android Bootloader Interface drivers for my phone, saying they are the ones meant for a modem.

I have even tried to stop auto installation of drivers, but even then the device is recognised as a modem.

Is there any way I can stop my computer from recognising the device as a modem?

 

[Rada Demorn]

I am afraid, everything you got (Samsung Galaxy On7, Android 6.0.1, Windows 7, 32-bit) is obsolete.

You can't expect Windows 7, a 2010 OS to recognize a 2015 Samsung device, same as you can't expect to install a 2018 Android OS on a 2015 smartphone if that's what you are trying to do. You will only succeed in bricking the phone.

Is the phone battery still working?