I was recently hit in a parking lot after parking next to the cart return. I was parked far enough away that the cart boy had plenty of room to take a row of carts through but there was no way a vehicle could get through. When I came out there was considerable damage to the back side panel of my van and the dents and scratches and paint colour all line up and match perfectly with the shopping carts. Everyone's first reaction (including the police) was it had to be a vehicle since carts couldn't do that much damage. Once they saw the way things lines up they agreed it definitely looked like a cart but still feel like it couldn't have hit that hard. I know it couldn't have been one cart that could do that much damage and it had to have been a row that was being returned and rammed into my van. I'm also convinced it happened at that store and the way I was parked a vehicle couldn't possibly have hit me without touching my back bumper first. Only the side was affected. I took a few pictures to document but it's hard to tell in the pictures how the dents line up. The insurance company is only looking at my few pictures and have made a report saying there is too much damage for the carts and that it had to be a vehicle. Now the store (who had already agreed to pay my deductible) is not going to and I'm furious. Sorry for the long story but I'd really like to know if you think carts could do considerable damage to a side panel of a minivan? Thanks!