To find the collector saturation current density, the user has values for doping concentrations, diffusion coefficients, diffusion lengths, and the width of the neutral region but lacks the cross-sectional area. The discussion highlights that without the area, the computation cannot be completed. A suggestion is made to assume a cross-sectional area of one square meter for the calculation. This approach allows for the completion of the saturation current density formula. The conversation emphasizes the importance of all parameters in calculating the desired density.