Problem registering my Office 2003

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Discussion Overview

The discussion revolves around issues related to registering Office 2003 on a new computer after having used it on multiple previous machines. Participants explore licensing agreements, potential solutions for registration problems, and alternatives to the software.

Discussion Character

  • Technical explanation
  • Debate/contested

Main Points Raised

  • Alan describes difficulties registering Office 2003 on a new Dell computer, stating that he has reached the maximum number of installations allowed.
  • Some participants suggest that Alan may need to de-register the software from one of his existing computers to register it on the new one.
  • There is a mention of the licensing terms for Office 2003, which some participants interpret as allowing installation on a limited number of devices.
  • Alan expresses frustration about the licensing situation, emphasizing that he has replaced old computers over time rather than having multiple active installations simultaneously.
  • One participant mentions that contacting customer support may be necessary to resolve the registration issue, especially if deactivation on old machines is not possible.
  • Alternatives to Office 2003, such as Open Office, are suggested, though Alan seems focused on resolving the issue with his current software.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the best course of action for Alan's registration issue. There are differing views on the interpretation of the licensing agreement and the necessity of contacting customer support.

Contextual Notes

There is uncertainty regarding the specifics of the licensing agreement for Office 2003, including the number of installations allowed and the process for deactivating installations on old computers.

yungman
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I bought the Office 2003 many years ago and have been using it in all my computers with no problem. I just bought a new Dell and try to load the program. When they prompted me to register online, which I did, they came back as said I used up all the stations already!

I have loaded into all my pass computers for many years, they come and go. This is the third computer that is active using the program. So I tried the phone option, they came back and said they no longer support the telephone registration anymore. I am stuck.

This is a ligi software that I paid for new at the time. I just want to register it. I went on the web and was instructed to delete the opa11 data file. That did not work at all. Any suggestion?

Thanks

Alan
 
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I think perhaps you need to de-register the product on one of your current two computers it is installed on, so you can register it on your new Dell.

These days when you buy software, you can be allowed to install it on up to two computers -- but it varies. I don't know about Office 2003 because it is rather out of date (would security updates still be made for this?). When I installed Office 365 on my new laptop, I had to de-register it on the applicable webpage for my old laptop, so I could authenticate it via the internet on my new laptop (as it could only be activated on two computers at anyone time).

EDIT: to adjust three to two computers.
 
I went on Amazon and they sell open box Office 2007 for $35. I wonder I should just buy it. If it does not work, I'll demand full refund and return shipping.
 
yungman said:
I went on Amazon and they sell open box Office 2007 for $35. I wonder I should just buy it. If it does not work, I'll demand full refund and return shipping.
That's a very old version of Office, but I notice that Office 2010 and newer versions are going for several times that price.

I'm guessing that what happened with your Office 2003 is that you reached the maximum number of computers you can install it on. The license for these Microsoft products allows you to install it on a set number of computers and no more.
 
Thanks Mark
I really don't care whether it's old, I'll be happy if the 2003 works. The problem is not that I installed on too many computers, it's I replace old computer one after the other in the last 12 years. I never have more than 3 at a time using the software. All I want is to contact them to explain that.
 
yungman said:
Thanks Mark
I really don't care whether it's old, I'll be happy if the 2003 works. The problem is not that I installed on too many computers, it's I replace old computer one after the other in the last 12 years. I never have more than 3 at a time using the software. All I want is to contact them to explain that.
I'm not sure it matters. If the licensing agreement says you can install it on three computers, I think it's the same whether you install them all at once on three computers or sequentially, as you did.
 
yungman said:
Thanks Mark
I really don't care whether it's old, I'll be happy if the 2003 works. The problem is not that I installed on too many computers, it's I replace old computer one after the other in the last 12 years. I never have more than 3 at a time using the software. All I want is to contact them to explain that.
According to the terms of the Office 2003 EULA, you are permitted to install the software on one PC and one laptop or other portable device for the exclusive use of the owner of the first device.

You can huff and puff at the House of Bill, but I don't think you'll be able to blow it down.
 

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Mark44 said:
If the licensing agreement says you can install it on three computers, I think it's the same whether you install them all at once on three computers or sequentially, as you did.

Unless you officially deactivate it on one or more computers, which sends an online message to Microsoft that one of your allowed activations is now available for re-use. This is probably difficult to do if you don't have that computer any more. You'd have to contact their customer support and convince them about your situation.
 

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