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Sorry for the recent downtime. We ended up having some power failures resulting from a malfunctioning server chassis. The chassis was swapped and now we are good to go. thanks!
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Greg Bernhardt said:Sorry for the recent downtime. We ended up having some power failures resulting form a malfunctioning server chassis. The chassis was swapped and now we are good to go. thanks!
marcus said:thanks to you! and whoever helped bring PF back on line. It's a relief to know it was not some hacker but due to natural causes.
JaredJames said:I wasn't able to access the site all morning (9am until 2pm GMT).
Greg Bernhardt said:memory went bad. now replaced. bad week for hardware :(
The recent downtime was caused by a server malfunction that resulted in a temporary loss of connection to our website. We apologize for any inconvenience this may have caused and have worked to resolve the issue.
The website was down for approximately 2 hours. Our team worked quickly to identify and fix the issue, and the website is now back up and running smoothly.
We understand the frustration of our users during the downtime and apologize for any inconvenience. At this time, we are not offering compensation for the downtime. However, we are continuously working to improve our systems and prevent future downtime.
Unfortunately, unexpected downtime can occur despite our best efforts. However, we are continuously monitoring our systems and implementing updates and improvements to minimize the risk of future downtime.
Yes, your data is safe and secure during the downtime. Our systems are regularly backed up and we have multiple safeguards in place to protect user data. We apologize for any inconvenience the downtime may have caused and assure you that your data is secure.