Solving Firefox Extension Issues - Viet Dao

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After experiencing a crash in Firefox following the installation of a new dictionary extension, the user faced issues with all previous extensions being disabled and was unable to reinstall them. Restarting the computer did not resolve the problem, and attempts to download extensions resulted in no action. The solution involved deleting the Firefox profile, which restored functionality. The user was operating on Windows XP Professional Service Pack 2.
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I have been using FireFox for months, and everything works soooo fine until today. The story goes like this:
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I downloaded an extension for an online dictionary. Then, I closed all Firefox windows, and opened Firefox again, so the new extension can be installed. And the programme crashed...:cry:
I restart the computer, and open Firefox again, it says all old extensions have been disabled:frown:. Then, I open the extension window to check what had happened, and I saw nothing...:confused:
Then I tried to download all the old extensions I had before, but it does not allow me to do it. When I click on the 'Install Now' link, the extension window just shows up, but nothing else ever happens, it does not even start to download the extension...:confused:
I don't really know what has happened, so what should I do now?:confused: :confused:
Thanks,
Any help will be appreciated,
Viet Dao,
 
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You need to delete your profile. What operating system are you using?
 
I am using Windows XP Professional Service Pack 2...
 
Thanks very much, everything works fine again... :smile:
 
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