The philosophy seems to be to "cover all possibilities" as to how many and where the MOVs are connected. If all possible connections are made in the SPD then all the wires are at (nearly) the same voltage during a surge and the possibility of damage is reduced. As one example, if there are two or more SPDs that may be using a common Neutral (or a common Ground), then one of them may suppress a surge, causing the Neutral (or Ground) wire to momentarily rise by a few hundred volts. Another SPD on the circuit would sees this, and one or more of
its MOVs will conduct to keep all the wires it is connected to at the appropriate relative voltages. Note that the supply wires at this second device may rise by a few hundred volts in this case, but the
voltage difference between them will remain relatively constant, and will track the rise on the Neutral (or Ground) wire.Well, not quite. Consider a Common Mode surge on the transformer primary. Because the primary and secondary winding are close to each other (often the primary will be wound right on top of the secondary) the is capacitive coupling between the two windings, just as if you put a small value capacitor from the primary to the secondary. The secondary, if it is not grounded, could then rise to the same voltage as the primary Common Mode surge. That's why power wiring, even from a transformer secondary on a power pole, has one wire grounded. (Sometimes, when a transformer fails, the primary shorts to the secondary. For instance you wouldn't want the 4kv to 16kV on the power pole transformer on your 240V service.)
Getting a shock when touching a Ground wire and a concrete wall means that one of them is connected to a hot wire somewhere! I would vote that your "Ground" is not really a Ground. Something is (dangerously) mis-wired somewhere. The "unbalanced 3 phase" and Neutral current is based on a 3-phase 4-wire configuration, 3-phase Wye connected source (120/208 or 240/416 as used in the USA).See my comment above.
Considering that the rest of your wiring is 'unknown' (reference 'Its 3 wire', 'no, it's only 2 wire', 'maybe the 3rd wire is ground', 'I get a shock when touching the Ground wire and the concrete wall' ),
your best bet is a 240/120 transformer. If you can find an actual, confirmed Ground, connect one of the transformer secondary leads to it. That takes care of the capacitive coupling between windings. Then you can then use a 120V L-L SPD at the load. A 3 SPD on the primary side would be the safest if you have an actual Ground available.Yes. Just be sure that if it is in a metal case that the case is not connected to one of the lead wires. The MOVs in an SPD only care about the difference in voltage between their terminals, they dont' care if say one wire has 1,000,000 volts and the other side has 1,000,100 volts; it just knows there is 100 volts across it. Look at line 4 of the data sheet. It shows Maximum voltage. There is no minimum input voltage
anywhere. And the physics of an MOV do not show any minimum either. (I think the 'local supplier' is in need of an education beyond how to take peoples money.)
Here is one link about Varistors, which is the general term for the devices in SPDs:
https://www.electronics-tutorials.ws/resistor/varistor.html
Above was found with:
https://www.google.com/search?&q=how+mov+varistor+works
Here is a drawing from the above article showing the construction of a MOV.
https://www.electronics-tutorials.ws/resistor/res72.gif
The Zinc Oxide grains are close enough to each other that they are in light electrical contact, with very little current able to flow between them; probably due to the oxide layer on their surfaces. Higher voltages are able to break down this oxide layer and allow more current to flow. That's how they suppress surges, by conducting the higher voltages, usually to ground, but blocking current when only the lower normal operating voltage is present.
I've probably missed a few of your many questions, hopefully these answers covered your major issues.
Cheers,
Tom