Waiting for physicsforums.bernhardtmediall.netdna-cdn.com

[TurtleMeister]

The forum is extremely slow and images are not loading. Firefox displays waiting for physicsforums.bernhardtmediall.netdna-cdn.com in lower left corner. Is anyone else having this problem?

 

[Evo]

The forum is extremely slow and images are not loading. Firefox displays waiting for physicsforums.bernhardtmediall.netdna-cdn.com in lower left corner. Is anyone else having this problem?

No, it's loading lightning fast for me.

 

[Astronuc]

The forum is extremely slow and images are not loading. Firefox displays waiting for physicsforums.bernhardtmediall.netdna-cdn.com in lower left corner. Is anyone else having this problem?

Yes - and I'm using IE. Greg is in the process of making some changes, and there may be some disruption.

 

[TurtleMeister]

Thanks. I guess I'll check back later. Good to know it's not on my end.

 

[Doc Al]

I'm having the same problems. Using Chrome.

 

[Greg Bernhardt]

I've sent in a support ticket. It's fast for me though.

 

[Borek]

Fast for me all the time.

If it is a cloud, whether you see problems depends on the closest server (or the one that is selected for you by whatever algorithm is at work).

 

[phinds]

It is slower than mud for me, using two different browsers and NO other sites exhibit the problem.

EDIT: actually, in this particular case, "slower than mud" is insulting to mud.

 

[Greg Bernhardt]

Here is the response, please post the details and I'll relay

I have checked your site and it loads well on my end, I'm hitting the Los Angeles Data Center. Can you ask some of your visitors to click on this debug URL: http://debug-16.netdna-cdn.com so we would be able to determine their location and check our monitoring logs to compare and use use for further testing. Also, if they can provide a trace route to the cdn url: physicsforums.bernhardtmediall.netdna-cdn.com and your domain url: physicsforums.com it would be helpful so we can determine if there is a network issue in their location.

 

[Doc Al]

"You are hitting the NetDNA New York Datacenter"

 

[gneill]

The physics forums site is grindingly slow for me. Almost completely unusable. It's taken about 20 minutes to assemble this post. It's like working with a steam powered modem and a Leggo computer.

Much of the site's formatting is also getting "bitten" --- many of the icons and buttons are gone,leaving text descriptions in their place. A given page will take several minutes to complete loading.

The edit frame icons are dead, although some will show their text descriptors when I mouse over. I'd include a snapshot, but the "attachments" icon is not working.

I've tried both Firefox and Internet Explorer on two separate computers, obtaining equally dismal results.

The debug URL shows: "You are hitting the NetDNA New York Datacenter"

The pings show:

woden$ tracert physicsforums.bernhardtmediall.netdna-cdn.com

Tracing route to physicsforums.bernhardtmediall.netdna-cdn.com [108.161.189.3]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms NeillNet [192.168.1.1]
2 <10 ms 1 ms 1 ms 192.168.2.1
3 11 ms 13 ms 13 ms 64.230.197.74
4 13 ms 13 ms 11 ms dis23-montreal02_Vlan111.net.bell.ca [64.230.225.117]
5 19 ms 21 ms 21 ms BX5-NEWYORK83_POS12-0-0_core.net.bell.ca [64.230.187.93]
6 18 ms 19 ms 21 ms nLayer_bx5-newyork83.net.bell.ca [67.69.246.90]
7 17 ms 17 ms 17 ms ae6-30g.cr1.nyc2.us.nlayer.net [69.31.34.135]
8 21 ms 19 ms 19 ms 67.201.31.2
9 20 ms 19 ms 17 ms 108.161.189.3

Trace complete.
woden$
woden$
woden$ tracert physicsforums.com

Tracing route to physicsforums.com [74.86.200.109]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms NeillNet [192.168.1.1]
2 1 ms 1 ms <10 ms 192.168.2.1
3 11 ms 13 ms 11 ms 64.230.197.74
4 7 ms 11 ms 13 ms dis23-montreal02_Vlan111.net.bell.ca [64.230.225.117]
5 17 ms 19 ms 17 ms bx6-newyork83_xe2-0-0.net.bell.ca [64.230.187.162]
6 17 ms 19 ms 19 ms 198.32.160.27
7 17 ms 17 ms 17 ms ae7.bbr02.tl01.nyc01.networklayer.com [173.192.18.177]
8 36 ms 37 ms 37 ms ae1.bbr01.eq01.chi01.networklayer.com [173.192.18.132]
9 56 ms 56 ms 56 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192.18.136]
10 57 ms 56 ms 58 ms ae0.dar02.sr01.dal01.networklayer.com [173.192.18.253]
11 55 ms 58 ms 56 ms po2.fcr03.sr04.dal01.networklayer.com [66.228.118.190]
12 58 ms 60 ms 56 ms physicsforums.com [74.86.200.109]

 

[Greg Bernhardt]

Thanks gneill! I sent it to them. I bet it's the NY server.

 

[phinds]

I also get

You are hitting the NetDNA New York Datacenter

and I am located in central NY

like gneil, I am finding the site painfully slow

 

[Evo]

I also get

You are hitting the NetDNA New York Datacenter

and I am located in central NY

like gneil, I am finding the site painfully slow

{{{hugs}}}

 

[Gale]

I'm on the NetDNA New York Datacenter as well, and it is horribly slow. Glad it isn't just me though.

 

[Greg Bernhardt]

Talked to support and they don't see anything wrong with the NY server. I need everyone to send me their traceroutes.

 

[Gale]

Still slow for me... and I couldn't post a homework q because some buttons aren't loading.

The physicsforums.bernhardtmediall.netdna-cdn.com times out when I did the traceroute. But here anyway:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mr. Cool>tracert www.physicsforums.com

Tracing route to www.physicsforums.com [74.86.200.109]
over a maximum of 30 hops:

1 14 ms 7 ms 7 ms 10.39.96.1
2 16 ms 8 ms 8 ms gig-0-3-0-15-nycmnyg-rtr2.nyc.rr.com [24.168.137
.1]
3 17 ms 15 ms 15 ms bun107.nyquny91-rtr001.nyc.rr.com [184.152.112.1
03]
4 9 ms 14 ms 15 ms bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]

5 14 ms 14 ms 15 ms ae-3-0.cr0.nyc20.tbone.rr.com [66.109.6.76]
6 9 ms 8 ms 9 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
7 9 ms 17 ms 15 ms 66.109.11.126
8 * 40 ms 32 ms ae1.bbr01.eq01.chi01.networklayer.com [173.192.1
8.132]
9 56 ms 61 ms 57 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192.
18.136]
10 82 ms 57 ms 60 ms ae0.dar02.sr01.dal01.networklayer.com [173.192.1
8.253]
11 57 ms 56 ms 63 ms po2.fcr03.sr04.dal01.networklayer.com [66.228.11
8.190]
12 60 ms 72 ms 60 ms physicsforums.com [74.86.200.109]

Trace complete.

C:\Users\Mr. Cool>tracert www.physicsforums.bernhardtmediall.netdna-cdn.com

Tracing route to www.physicsforums.bernhardtmediall.netdna-cdn.com [198.105.251.
46]
over a maximum of 30 hops:

1 9 ms 8 ms 7 ms 10.39.96.1
2 11 ms 15 ms 8 ms gig-0-3-0-15-nycmnyg-rtr1.nyc.rr.com [24.168.136
.221]
3 14 ms 15 ms 14 ms bun107.nycmnytg-rtr001.nyc.rr.com [184.152.112.1
19]
4 12 ms 14 ms 15 ms bun6-nycmnytg-rtr002.nyc.rr.com [24.29.148.250]

5 13 ms 15 ms 14 ms 107.14.19.24
6 23 ms 21 ms 15 ms 66.109.9.30
7 14 ms 16 ms 34 ms 107.14.19.135
8 15 ms 16 ms 17 ms 107.14.16.34
9 17 ms 17 ms 16 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
206.241]
10 66 ms 71 ms 66 ms 204.70.197.177
11 64 ms 65 ms 63 ms bpr1-so-4-0-0.miamimit.savvis.net [208.172.99.94
]
12 85 ms 106 ms 65 ms dpr1-so-1-3-0.miamimit.savvis.net [204.70.193.22
9]
13 64 ms 67 ms 64 ms 208.174.156.130
14 65 ms 68 ms 65 ms 10ge-ten1-2.mia-89p-cor-2.peer1.net [216.187.124
.129]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Mr. Cool>

 

[phinds]

Talked to support and they don't see anything wrong with the NY server. I need everyone to send me their traceroutes.

still VERY slow

ping to physicsforum.com just times out

what is a "tracerroute" ?

 

[Greg Bernhardt]

They now can confirm there is an issue, but they are still trying to figure out exactly what is causing it. They are still requesting Traceroutes. Traceroutes map the path packets take from the server to your computer and the time it takes for them to get to you. thanks!

 

[Greg Bernhardt]

Is loading better now?

 

[phinds]

They now can confirm there is an issue, but they are still trying to figure out exactly what is causing it. They are still requesting Traceroutes. Traceroutes map the path packets take from the server to your computer and the time it takes for them to get to you. thanks!

Let me rephrase. How do I GET a traceroute?

 

[Borek]

Are you under Windows? Open command line window, and type "tracert physicsforums.bernhardtmediall.netdna-cdn.com".

 

[phinds]

https://www.physicsforums.com/attachment.php?

but the problem seems to have been corrected

 

[gneill]

Is loading better now?

Ah! Much better.

All the buttons, links, and images appear to be back in place, too. Functionality has been restored

 

[Greg Bernhardt]

Ah! Much better.

All the buttons, links, and images appear to be back in place, too. Functionality has been restored

Great! Good to hear!