Unable to login to my laptop

  • Thread starter yungman
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  • #26
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Do I run the file on the working computer first?
The working computer is the one into which you plug the USB drive and onto which you have downloaded the Hirens .iso file and the Rufus .exe file. You run Rufus on it to put the .iso image onto the USB device and make it bootable. After Rufus has successfully completed that process, you plug it into the disabled machine and boot from it.
 
  • #27
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After copying any data that you care about from the USB device, plug it in and launch Rufus. You should get a screen like this (with your current version number in the title Bar):

View attachment 263558

Make sure that the Device field shows your intended USB device.

At the Boot selection field, click on the down arrow and navigate to your Hirens .iso file.

Leave the other fields at their defaults.

When the Ready bar shows green and the Start button is not greyed out, that means that Rufus has found the device and the .iso file.

Hit the Start button.

If you get a warning about overwriting or destroying data it should refer only to the device listed in the Device field.

Assuming that you're sure that the correct USB device is selected, go ahead and ok the overwrite.

Rufus will announce it when the process is complete.
Thanks for all your help, this is the first time I ever done this.
"After copying any data that you care about from the USB device, plug it in and launch Rufus. You should get a screen like this (with your current version number in the title Bar):"
You mean plug the USB drive into a working computer and run the Rufus 3.10?


"At the Boot selection field, click on the down arrow and navigate to your Hirens .iso file."
What Hirens.iso file? You mean the ones I downloaded? There are two
a)HBCD_PE_x64 Disc Image file
b)HBCD_PE_x64.iso.part Part file.
I assume it's the Part file you want.

Thanks for your patience, I really need you to hold my hand.

Alan
 
  • #28
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Thanks for all your help, this is the first time I ever done this.
"After copying any data that you care about from the USB device, plug it in and launch Rufus. You should get a screen like this (with your current version number in the title Bar):"
You mean plug the USB drive into a working computer and run the Rufus 3.10?
Yes. You need a working machine to run Rufus to make a bootable device with the utility set from the Hirens image.
"At the Boot selection field, click on the down arrow and navigate to your Hirens .iso file."
What Hirens.iso file? You mean the ones I downloaded? There are two
a)HBCD_PE_x64 Disc Image file
b)HBCD_PE_x64.iso.part Part file.
I assume it's the Part file you want.
No. the .part extension refers to a download that didn't run to completion.

Your machine apparently has the incensingly obnoxious 'hide extensions for known file types' default checked in the Folder Options -- to remedy this, you can from any folder go to Tools > Folder Options > View and uncheck that box in the 'Advanced settings' sub-window (I would also click the 'Show hidden . . .' radio button and uncheck 'Hide protected system . . .'. but that's just me detesting Windows imperiously hiding things from us mere users). Then click on 'Apply to folders' to propagate the modified option set to all folders.

The correct filename is HBCD_PE_x64.iso
Thanks for your patience, I really need you to hold my hand.

Alan
Cool, Alan, everyone has more to learn.
 
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  • #29
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Yes, that was incomplete, somehow Yahoo just stop, it's a big file, now I use Chrome and it said it's going to take like 1 hour.
 
  • #30
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Yes, that was incomplete, somehow Yahoo just stop, it's a big file, now I use Chrome and it said it's going to take like 1 hour.
It's over a gigabyte, so if your connection isn't fast, it could take a while -- the estimates that browsers present are often inaccurate. Did you try unchecking the 'Hide extensions for known file types' box? Does the one with no extension displayed show .iso if you display it? More importantly, does it show a file size of 1,323,058 KB in the details view. or 1.2GB 1,354,811,392 as the first size entry in the Properties dialog box (right click on the file name and then select Properties from the context menu to get this)? If so, Rufus can use that copy. Otherwise, your new copy can be verified to have the right size when it completes being downloaded (it should have a (1) or maybe a (2) right before the .iso -- that's not a problem).
 
  • #31
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Hi Sysprog

It's still downloading, I got 1.1G, still have 0.2G to go. I might not get to it tonight, it's getting late.

Thanks
 
  • #32
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I followed exactly what you said, the green bar is completely green and the "START" button is black and ready. I hit the START again, it is copying the ISO. What do I have to do after it's all green? If the START is black again, what do I have to do? Do I click CLOSE?

I attached the picture of the Rufus setting according to your instruction. Also the content in the USB driver after it's completed.

Is the next step plugging the USB drive to the problem laptop?

Then do I just turn on the computer and let it run?( right now it is off).

Thanks

Alan
 

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  • #33
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Yes. Close Rufus, plug the USB into the machine that has the password problem, hit F10 during the HP startup splash screen, select the USB device as the boot device, then follow the instructions in the https://turbofuture.com/computers/Using-Hirens-Boot-CD-to-Create-Admin-Accounts article to insert the new user account that has administrator authority. If you encounter difficulty. please post again.
 
  • #34
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Yes. Close Rufus, plug the USB into the machine that has the password problem, hit F10 during the HP startup splash screen, select the USB device as the boot device, then follow the instructions in the https://turbofuture.com/computers/Using-Hirens-Boot-CD-to-Create-Admin-Accounts article to insert the new user account that has administrator authority. If you encounter difficulty. please post again.
I am in trouble!!! I went through running the "howtogeek.com" as suggested in post #2 and installed Ophcrack onto the problem laptop. Now when I power up, it will go to Power-On Authentication page and ask me to login and ask for password EVEN if I hit F10 as fast as possible after I push the power switch. I did set up the password when I installed the Ophcrack. I put in the new password and it will boot up normally and back to the problem I cannot log in even with the new password.
https://ophcrack.sourceforge.io/
I try type in the new password on the power on authentication page and hit F10 right away, I got into the page that said:

Edit Windows boot option for: Windows 7

Path: \windows\system32\winload.exe

Partition: 2
Hard Disk: d4fO4c7f

[ /NOEXCUTE=OPTIN


I have no idea what to do. From there, it just keep booting back to the same thing asking for password and I get stuck. Please help. Anything I can type to get it to boot from the USB drive? I never learn Bios.

Thanks

Alan
 
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  • #35
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I absolutely have no luck, I read about how to boot from USB drive, I tried hitting the ESC, Del, Ctrl, F12, F10 on power up, still get into the Power-On Authentication and going nowhere. My laptop is HP Probook 440-03. I even read in HP site.
 
  • #36
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You will still be able to recover from this, albeit somewhat more laboriously. Am I correct in assuming that you do have the BIOS password that you used Ophcrack to set? Try hitting ESC at startup and then F10 to enter the BIOS setup ##-## you should then be prompted for the BIOS password, which you recently set, and when you enter that, you should see the BIOS setup ##-## if you don't see that, please tell me what happens.
 
  • #37
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You will still be able to recover from this, albeit somewhat more laboriously. Am I correct in assuming that you do have the BIOS password that you used Ophcrack to set? Try hitting ESC at startup and then F10 to enter the BIOS setup ##-## you should then be prompted for the BIOS password, which you recently set, and when you enter that, you should see the BIOS setup ##-## if you don't see that, please tell me what happens.
Yes, I have, I put it in and keep hitting the F10. Some times, I get into the Command mode, but I have no idea what to type in to direct the cpu to boot from USB, I think that the road block for me.

Thanks
 
  • #38
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I tried again from power off and hit ESC key right away many time, it still go to Power-On Authentication.
 
  • #39
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What do you get if you enter the BIOS password and then wait for a response without hitting any keys?
 
  • #40
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If you get to a command prompt, you can try rstrui.exe to launch System Restore, and from there choose a Restore Point from before you encountered the password problem. Please note that you should use System Restore only with a reliable power source, because if it gets interrupted, it can leave your machine in an obnoxious state. If rstrui.exe doesn't work, please let me know ##-## something will work.
 
  • #41
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I took a few pictures.....with camera!!! 1 shows the power on manu, 2 shows entering password, 3 show the option. I suspect one of them might go there

But I am going to try retrui.exe first
 

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  • #42
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That looks good.

If you want to get rid of the BIOS password, you can go to the last option on the 3rd screenshot, then navigate to a Security tab, and from there to a Change BIOS Administrator Password option, where you can enter and confirm a new password of nothing (just hit enter when prompted to enter the new password and when prompted to confirm it) Then hit save and exit saving changes.

Also from that 3rd screen, you can hit F9 to get boot options, and from there, you can select the USB device.
 
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  • #43
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I tried F9 I got these two options, neither one going anywhere. Just gone to choose safe mode options and no matter what I did, it boot to ask me the password that failed.

I have not been able to get to command prompt yet.

I really appreciate you patience.

Thanks

Alan
 

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  • #44
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To get the USB device to be listed when you hit F9, you'll first have to go into the BIOS Boot Options menu. You should from there verify that both 'legacy' and UEFI are enabled. You can also set the USB device to be first in the boot order. If you get stuck, please send more pictures showing where you encountered a snag ##-## BIOS screens vary, and my HP machine BIOS screens look somewhat different from yours.
 
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  • #45
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Best I can offer are some things found on the internet:

https://www.lifewire.com/free-windows-password-recovery-tools-2626179

https://www.howtogeek.com/howto/29694/how-to-crack-your-forgotten-windows-password/

Lastly, it's common for folks to write it down somewhere likely forgotten. Perhaps under the keyboard or sent via email somewhere or using some mnemonic way to remember it.
Hi
I ran Ophcrack from howtogeek. It didn't work. But now every time I boot, even if I hit ESC and F12 or F10, it will go into Power-On Authentication page. I set up the password and everything, but it will not fix anything. Now it is blocking me from trying a new way. Do you know any way to uninstall the Ophcrack and back to normal start up where I can hit F10 and go to command mode. I am stuck, I went around and around and around and going no where. Sysprog is very kind to give a lot of time to help, but I am just stuck on this and can't get pass this. I must have turn off and on the laptop over 100 times trying everything already. No matter what path I went, still ended up the same place.

Thanks
 
  • #46
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Rather than focus on the password issue why not try to backup your files to an external drive first and then reinstall windows. Remember circumventing password protections is a risky business and you may well lose access to your critical files.

Many vendors are moving towards the idea of encrypted disks which will make getting your data in the future far more difficult and risky to impossible,
 
  • #47
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Rather than focus on the password issue why not try to backup your files to an external drive first and then reinstall windows. Remember circumventing password protections is a risky business and you may well lose access to your critical files.

Many vendors are moving towards the idea of encrypted disks which will make getting your data in the future far more difficult and risky to impossible,
That needs to get pass the password first which I can't. I already backed up files recently, that's not even a big deal. I am just trying to salvage all the favors and existing bookmarks, and also gain back the use of the laptop. Also a few of my schematic, pcb layout and simulation programs.

At this point the only way I know of to get files from the SSD drive is to physically take the drive out and hook up to another computer to read as a hard drive which is a lot of trouble. Like I said, I just backed up the critical files 3 days ago.

I even hurry and bought a new 10th gen I-5 laptop with 256G SSD drive already and will be here on Friday. I just want to try to save this computer and hopefully do not have to wipe the it and start from the beginning.
 
  • #48
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I don't know what else to say. Passwords are there to thwart the bad guys except when we forget it and then it thwarts everyone.

I've always favored the zero-based proof sign-on scheme but everyone is reluctant to use that approach. However, with people's private info getting hacked it may not be viable anymore.
 
  • #49
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Given that you know the BIOS Administrator password, and that you can get to the 'Startup Menu' screen, you should be able, using the last (i.e. the 'Update System BIOS') option on that screen (arrow to it) to get into the BIOS settings. From there you can get rid of the BIOS password, and you can adjust boot device settings Please be persistent. If you get bewildered in the BIOS screens, please post pictures. If you make changes but are not sure about them, you can exit without saving changes, and then try again.

1590617499210.png
 
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  • #50
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I hit F11 in the manu, I went to HP recovery Manager as shown in the picture. I did NOT click NEXT. I think this is going to wipe my drive and restore to when I first bought it. Everything will be gone. Is this true?
 

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